Doxy.meDoxy.me is the simple, free, and secure telemedicine solution. Founded in 2014 by Dr. Brandon Welch, doxy.me enables healthcare organizations to provide virtual care that's easily accessible to everyone, everywhere, on any device. Doxy.me is HIPAA complaint, works in-browser, and requires no additional downloads. Over 700,000 providers use doxy.me to deliver their virtual care—get started for free to see why!
Doxy.me (doxy.me) has 160 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
160 approved reviews, newest moderated first
Karen M.
As a therapist new to private practice, I was looking for a HIPAA compliant teletherapy platform that would be easy for both clients and me to navigate. There are not any "bells and whistles" on the free version, which was perfect for me just starting out. I appreciate the consistent connectivity and security for clients.
Cassandra R.
I have utilized Doxy me for more than 3 years. It consistently provides a secure method to meet with patients, transfer documents, collect payment. Although there are other features that I do not currently utilize, those aforementioned have served me well. In a word, Doxy me is reliable.
customer
Reliable and user friendly.
John C.
I've used Doxy for a while now and I've noticed it has become increasingly unusable. When I first signed up it worked decently and there weren't alot of other stable telehealth platforms around at the time but Doxy has just gotten worse and worse and nowadays there are better options available. I've had frequent disconnections, video quality degrading and other issues. I've since tried out VSee, Talkspace and Hipaalink and of those 3, Hipaalink performed the best. Unless major improvements are made, I'm done with Doxy and sticking with Hipaalink.
Ashley F.
I've used many telehealth apps on my phone. Even with multiple practices. This is by far the worst. I have perfect 5G signal and I keep getting messages that the connection has dropped. Horrible!!! I've tried it 3 different times.
Response from Doxy.meOct 11, 2022
Hi Ashley, thank you for sharing your feedback. I apologize you are experiencing frustrations when using doxy.me on your mobile device. There could be various reasons for connection issues, including the other person's connection that you are meeting with. We would love to assist you and ensure your experience with doxy.me is as smooth as possible. If you would like to work with a member of our support team, please email [email protected] and someone will reach out to you. Thank you again for providing your feedback.
EW
Garbage. I will avoid any providers who push doxy.me as a medium for appointments. Absolute waste of precious time, with immediate physical consequences for the patient when the appointment could not take place because doxy.me was taking a dump.
Response from Doxy.meSep 7, 2022
Hi Emily, thank you for sharing your candid feedback with us on Trust Pilot. As we mentioned in our response to your Google Review, we’re very sorry to learn of your frustrations when using doxy.me with your provider and would like to make it right. This is certainly something that shouldn’t just sometimes happen with doxy.me, and I am confident that our support team can troubleshoot whatever issue was occurring for you and the provider. Please email us at [email protected] and one of our doxy.me experts will follow up with you. Thank you again for sharing your feedback.
Donna K.
Secretly sucked information off my computer and transmitted it without my knowledge or consent- location, browser operating system etc.
Response from Doxy.meSep 7, 2022
Hi Donna. My sincere apologies for the delay in responding to your review and for any frustrations you've had with doxy.me. To understand more about our security and privacy measures, I recommend reviewing this article: https://help.doxy.me/en/articles/95911-security-and-privacy-overview. For any concerns you still may have, please don't hesitate to contact our support team by emailing [email protected]. Thank you for sharing your feedback.
Mary-Ellen W.
Horrible just horrible. Where do I start! I have been using Doxy since March 2020. For the last 6 plus months it’s been a total failure. Lag time, blurry picture, slow motion talk, the volume is uncontrollable, clients can’t sign on.Plus, enough with the politics. I don’t want to hear politics in every facet of my life. I have clients who are Russian, ok? Enough. I have now been on Zoom full time. $150 a year is worth it to me.
Response from Doxy.meMay 31, 2022
Good Morning Ms. Wildman. Thank you for taking the time to leave feedback for us. I'm so sorry to learn of your negative experience and would love the opportunity to set you up with our technical team to work through any issues that you might encounter. In regards to the politics, I again am sorry our email regarding Ukraine did not sit well with you. I would also be happy to unsubscribe you from future communications. In addition, I am happy to offer an incentive to you that will beat the price of zoom by far. Please feel free to reach out at [email protected] so that I may make amends. Have a nice day, Michael Hopkins Director