Doxy.meReviews of doxy.me

Horrible app. My Dr can't even see me camera not working. Call tech support if thats what you call it . They start emailing all this computer talk . I wanna talk to someone not no stupid email

I do not recommend this place; it didn't inspire confidence. The reason is that I called the doctor on multiple occasions: once she answered while driving; the second time she answered while at a party in a park where people can hear or see my personal information—no regard for my personal information, HIPAA violation and; the third time she answered and she hung up on me because she apparently works at a school—there were many children making noise in the background. It doesn't seem like a professional establishment.

I accidentally deleted my profile while logging out been trying to email customer service and they are very pathetic no reply upto now. Considering choosing another telehealt service.

I have had a serious billing issue with Doxy where they send receipts for billing a credit card expired three years ago, cancelled my subscription out of the blue leaving me embarrassed as I was unable to use the platform and they have been billing directly from my bank for at least two years on a card they evidently do not know they are using. I have had over 8 emails with doxy and tried to contact them with no possibility of any actual live person interaction. I am providing a reach out here hoping Doxy will contact me as this is a serious privacy and accounting issue that they send me receipts for a credit card long cancelled yet bill my bank, have no internal record and then cancel my account due to lack of payment where my bank assures me it has nothing to do with them. I error is very clear to me in thier booking and accounting but apparently they can't find it. I would not advise working with this company 1. Impossible to reach "urgently". No means to talk to a person. 2. Staff DO NOT read explicit emails with details but simply bounce back wiht solution that is unacceptable and deny responsibility ( never carefully read my emails). Impossible to talk to anyone in real time.

horrible software. half the time either I or the patient can't see or hear each other. another extremely annoying lack of the feature to have the ability to have a different background is unacceptable. way too expensive for what it offers. Zoom is 1000% better.

couldn't send link on outlook -this is an old old problem!!!!

Garbage. I will avoid any providers who push doxy.me as a medium for appointments. Absolute waste of precious time, with immediate physical consequences for the patient when the appointment could not take place because doxy.me was taking a dump.

Secretly sucked information off my computer and transmitted it without my knowledge or consent- location, browser operating system etc.