doxoReviews of doxo.com

Response from doxoApr 23, 2021

Hi Sara, Thanks very much for taking time to provide your feedback. We understand your concerns and are actively working to decrease our processing times. doxo does offer the option of scheduling your payments ahead of time, if that helps—though we understand that may not always be an option. Thanks, Lisa

Response from doxoApr 23, 2021

Hello Velice, Thanks so much for your feedback, and for using doxo. We’re happy you are enjoying paying your bills with our service! Thanks again, Lisa

Response from doxoApr 23, 2021

Hi Elder Debbie, Thanks for your feedback, and for choosing to make payments with doxo! We’re glad you’ve been happy with the service you’ve received. If there’s anything we can do, please reach out to us at [email protected]. Best, Lisa

Response from doxoApr 23, 2021

Hello Cathy, Thanks so much for your feedback, and for using doxo. We’re happy you are enjoying paying your bills with our service! Thanks again, Lisa

Response from doxoApr 23, 2021

Hello Vinessah, Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying our bill pay service! Best, Lisa

Response from doxoApr 15, 2021

Hello Kathy, I’m very sorry to hear you’ve faced this issue with our service. We’d like to have the opportunity to investigate this further. Please contact our customer support team on live chat at https://support.doxo.com. You can also email us at [email protected] and we'll get your issue routed to an agent directly. Thank you! Best, Lisa

Response from doxoApr 6, 2021

Hello Lizzy, I’m sorry to hear that you feel misled. I can assure you that is not our intention, and I’d like to try and clear the air with you. doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! It’s also likely that many other people are paying your provider with doxo. You can think of doxo like an online payment partner to both billers and customers like you--one that allows you to pay ALL your bills online from the same, secure account. I'd also encourage you to reach out to our Customer Support team so we can investigate your specific timing issues. You can do this by reaching out to an agent on our live chat at https://support.doxo.com. We hope to hear from you soon! Best, Lisa

Response from doxoApr 5, 2021

Hello Jennifer, Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying our bill pay service! Best, Lisa