KatieOcanada
Exceptional Customer Service!
Discovered Dossier when I was looking for a dupe for a very expensive TF scent I love. Found an exact match in the Floral Jasmine. It smells incredible and has lasting power! On a customer service note - I had a FANTASTIC experience. I also purchased 2 additional scents. One I loved and the other smelled off to me. I had some difficulty initiating a return so I sent a quick mesg through the customer service portal. Got an IMMEDIATE response and then a resolution with 24 hours. They have a customer for life. Excellent product with customer service to match! Couldn't ask for better!
Response from DossierApr 1, 2026
What a joy to read, Katie! We put real heart into what we do, and knowing it landed for you on every level is something we are truly proud of. We are lucky to have you, and we cannot wait to see what you discover next! ✨



