Charity
Great customer service and they answer…
Great customer service and they answer quickly and are helpful!

Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Charity
Great customer service and they answer quickly and are helpful!
Zena
I received my Dossier Ambery Cherry yesterday. I was pleasantly surprised! The Dossier smells exactly the same as Tom Ford's Lost Cherry. One notable difference is Dossier has a much better lasting scent. I sprayed one wrist with each.
Hannah A.
I've loved my experience with Dossier! I got in on the black-friday sales and picked up some amazing gifts for my sister (and a few for myself ;D) The staff has been quick to respond to support emails & are always helpful and kind. I can't speak highly enough about this company and their amazing products! When I first heard of them, I didn't know which scents I liked so I took their online quiz, and went to Ulta to sniff out my favs. After ordering the dossier perfumes that were inspired by my favorite designer bottles, I WAS NOT DISAPPOINTED! They smell almost indistinguishable from their "inspired by" scents. I recommend Dossier to all my friends and family! If you're in doubt, give them a try! I've exchanged a few bottles and it was hassle free just like they say. There's really no risk involved and you will be so happy with your perfume & experience! I LOVE DOSSIER!
Angela S.
I just want to say thank you for listening to customers and shipping to Canada. I have wanted to try your perfumes for YEARS! I never forgot about your mission to offer great scents for affordable prices, with good ingredients. I was absolutely thrilled to be able to order your products for the first time after moving from the US to Canada in 2020 to be with my Canadian man! I absolutely LOVE my perfumes. I am SO happy. Almost cried when I sprayed the Woody Oakmoss scent and realized it was so similar to my favourite perfume - Coco Chanel Mademoiselle - for such a good price. THANK YOU for shipping to Canada. I'm sure it wasn't easy to make happen, but those of us here who love your products are so grateful!
Asaf F.
Amazing perfumes and even better customer service. I had an issue where my perfume had been marked as delivered when it was not. Laura resolved the issue very quickly and made me feel very comforted. I appreciate the fast responses and will continue to order from them as this is my second time in the past two to three months.
Negasi “Flyboy_Diesel” D.
I have been buying from Dossier for over 2 years and I've ran into several issues from delayed delivery, back ordered product to issues with my account...and EVERYTIME Dossier went above and beyond to make me happy. Not only I get ENDLESS complements on how I smell but the customer service is second to none. I've saved thousands as this point lol and what I spend is well worth it
Diksha M.
Customer service very quick and helpful via email! It was pleasant experience as they kindly dealt with any of my concerns
Brittney D.
Very great quality and immaculate customer service. Shipping took a little longer (but that was postal service issues) Dossier had more order shipped within a couple of days. Highly recommend 👌