DossierReviews of dossier.co

I’ve reached out to Dosseir via Instagram and I couldn’t believe how fast they responded and resolve my issue under 24 hours.

So far I've ordered nine scents across three orders. Although I had a problem one of the bottles in the most recent order, the customer service response was excellent. Immediate response to my message asking that I document the problem via a short video which I was happy to do, then another quick response to send out a replacement bottle. All of this in a single day from my initial note. I couldn't be happier and am a customer for life. Great customer care, great integrity, great product.

I fell in love with company a few years ago, and haven’t been without at least a couple of them at any given time. My absolute favorite remains the Woody Sandalwood, made especially for us Santal 33 lovers. But they are all absolutely gorgeous. Wonderful customer service as well. All in all, a win win!

I kept seeing ads for Dossier on Insta and TikTok. I like their ads and was intrigued. I first ordered Ambery Sage and Woody Basil. I love them both. The scents are incredible and luxurious. And the prices are amazing for a clean, high concentration brand. I just ordered Sunny Vetiver & Neroli, Citrus Marine, and Caramelized Lavender & Hazelnut. I’m so excited to smell them! They also have fantastic customer service with very quick response time. Highly recommended!

Really great fragrances, great customer service. I had a candle that broke on the way, and their team was on top of it to give me a replacement. Thank you!

Had to change my order after I placed it and they helped me instantly without any trouble. I needed help with something after I received my order and they were extremely helpful and quick to respond. Such great customer service experience.

Amazing customer service! Quick response and helpful answers!

I am genuinely impressed with every aspect of Dossiers' business model. The word "Risk-free" is thrown around so often that we tend to forget what it truly means. Many companies claim they are "Risk-free," but Dossier is one of the few that truly exemplify this statement with their delivery. I emailed their customer service after my order was placed because I couldn't apply my reward points. The customer support team at Dossier responded immediately and corrected the issue without question. I will continue to spread the word about this amazing company. Even if I am not due for a restock of my cologne anytime soon, I think I may place another order just to show my love and support for a company that truly cares about their customers.