DossierReviews of dossier.co

Great costumer service.

Great products and customer service.

Wonderful customer service!! Everyone is so kind and patient

I am a repeat customer and happy with their products and they have GREAT customer service. I recently made a blind purchase and unfortunately, was not a fan of the scent and experienced my first return with them. They were more than helpful and fair with the return process. IMPORTANT: read the return policy carefully for a proper return.

Great customer service. replied to emails very quickly and we’re very professional and kind. Will definitely shop again!

Great experience on the website, great customer service and amazing smelling perfumes. One arrived slightly damaged and was leaking and it was immediately replaced and the customer service rep who helped me was so apologetic and helpful.

I ordered two perfumes that just did not sit well on my skin, so contacted customer support to make sure I was doing the return for one and an exchange for another correctly, and they were so sweet and helpful! I then ended up having to handwrite my return label since not able to print the one provided and customer support made sure to confirm they saw that tracking number and I was all set! I appreciate the quick and pleasant support <3

I was experiencing issues with processing an exchange for two fragrances I purchased, as the website would not allow me to move past a certain point. I entered a chat with Mark, and he was very patient and helpful, by providing recommendations for an exchange to fit my liking based on his experience. It was an overall great experience speaking with him, and I most importantly got my label, which he did on my behalf. I am in guest services myself, and I must say Mark extended amazing customer service. Thank you!