Jessica J.
I’ve been ordering from Dossier for…
I’ve been ordering from Dossier for years, and tell so many people about their products from compliments on my perfume!

Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jessica J.
I’ve been ordering from Dossier for years, and tell so many people about their products from compliments on my perfume!
samantha R.
Amazing customer service 👏 I had an issue with my order and it got handled immediately! Thank you! Samantha
Les W.
Samara!! Sorry for the delay for I expected to be let down…now, it wasn’t all about the money but dealing with the functionality of what was promised! I walked away thinking I would be let down but you FOLLOWED THROUGH!! You are what good customer service is about! Sorry, good is incorrect….stellar would be more accurate.. thank you Samara for your service today.. look be safe.
Michael E.
I processed my order using Apple Pay and selected my previous address by mistake. I immediately emailed customer service within the one hour grace period and they changed my shipping address promptly :)
Elizabeth A.
The customer service is top tier. I notified Dossier about not receiving a discount on my puschase based on accumulated points, and within few hours, they refunded me that discounted price from their point system. I am very satisfied with the timeliness in which they responded to me.
Ellea D.
Love love love Great customer services and great fragrance
Iain S.
Customer Service is very quick and responsive. I've been buying from Dossier for a few years now. For the first time, I had a package that never arrived. They told me to wait a few days just in case, still no product so they offered to send me the same items again or to receive a full refund! I was so happy they were able to help. On top of that, their customer service is FAST, you can message them straight through the website, and every time it took less than 2 minutes for help to get to me.
Nae
They know what they doing and they are very quick with orders and responses