DossierReviews of dossier.co

I had to do a return and their return link wasn’t working. They told me to keep the perfume anyway and issued a partial refund. Tudor helped me and they were great

Great products and great customer service. Love LOVE the floral marshmallow and floral peony. If I ever ran into any problem, their customer service team would be polite and quick to respond. I love Dossier!!!!

I’m a lover of designer perfumes, but I cannot buy any that are not both vegan AND cruelty free with a clear conscience. That takes basically all amazing designer immediately off the table unfortunately. Dossier is fabulous! Their scents are vegan, cruelty free and great quality! Also, if they don’t smell identical to the designer version it is VERY VERY CLOSE. If you didn’t vibe with one your ordered, you can exchange it for a different one too so there is no “risk.” Shipping is fast. They always have deals. If you even need to contact their support team, they are very fast, friendly and incredible helpful. I cannot recommend enough! Give them a try! You have nothing to lose, and you will be contributing to a perfume that smells amazing and respects animals and the Earth 🤍 Well done, Dossier 🤍🤍🤍

I love dossier! Their perfumes are amazing quality and have 5 in my collection. Planning to buy more! Their customer service is very helpful and kind. Thank you Adrian for your support!

Amazing! Truly. My package said it was delivered but I had a pretty strong feeling that it may not have been and when I arrived home to my mailbox there was no package. After contacting the shipper they mentioned that the package may have been mishandled by them. They sent me an email and I quickly got it over to Dossier. The response time was quick and efficient and my replacement order is on the way.

Tudor was amazing!! He was helpful, kind, and efficient! Much appreciated.

Dossier recently experienced some issues with return shipping and very kindly extended my 30day period. Much to my delight they not only decided to refund my original purchase but insisted I keep the products to compensate for the inconvenience that had come about. Now that is how you treat your customers and it was my first time ...but it wont be my last. Truly an integrous company and one that i will highly recommend when i get compliments on my fragrance choice. High praise indeed for a quality product and a 5star company.

Helped me resolve a charge on my account that I wasn’t aware of and do so efficiently