Rebeca G.
This company has one of the best…
This company has one of the best costumer service!! Thank you so much to the agent Mike for assisting me with such a wonderful help!! :)

Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 2,435 reviews with 5 stars · Clear filters
Rebeca G.
This company has one of the best costumer service!! Thank you so much to the agent Mike for assisting me with such a wonderful help!! :)
Debbie E.
Dossier is a classy company. Their fragrances are amazing and are also less than half the price of designer fragrances. Dossier’s customer service is unmatched when compared to other companies! It is the only place I go when shopping for perfume.
Kanisha
Great customer service! I made a mistake and put the wrong address on my package as soon as I reached out they corrected the issue and my new package was sent out that day.
Lisa S.
Dossier… I’ve always received immediate answers and feedback from the company… they are solution oriented and generous w/ their customers! AND the fragrances are incredible 10/10‼️
Jess
Some incredibly amazing scents, the return process couldnt be easier, being able to try a ton of things and return whats not working makes it so easy to find what i love and not worry about wasting money - customer service is always so nice and helpful - really appreciate them!!
Marcus L.
I had to make an exchange due to a mix up on my behalf, support team was incredibly helpful, timely and friendly with their responses.
Elizabeth G.
Excellent customer service they are kind and professional.
Rohit M.
Not only all their fragrances are amazing but their customer service is top notch. My packages were misplaced and Dossier had offered to send another set of the fragrances to me without any charges. I ended up finding out my packages stuck at the post office but it goes to show you the customer experience you’ll be getting from dossier. Highly recommend it!