Kiera L.
My experience great
My experience great, amazing communication!
Response from DossierJul 17, 2026
Thanks for saying so, Kiera! It means a lot to us! 😍

Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Kiera L.
My experience great, amazing communication!
Response from DossierJul 17, 2026
Thanks for saying so, Kiera! It means a lot to us! 😍
Pamela
Loving Excellent Beautiful Amazing Head turning scents
Response from DossierJul 16, 2026
Oh, wow! That's amazing to hear, Pamela! Enjoy every magical spritz!
ozzie S.
My previous order was lost and they replaced my order.
Response from DossierJul 16, 2026
Thanks for sharing, Ozzie! We're always here for you!
Nicole A.
Dossier not only has delightful scents, but it also has extremely wonderful customer service. My most recent order got mixed up due to my error in address. The Dossier team went above and beyond to make sure the delivery issue got resolved asap. The communication was extremely professional and timely. I have been buying from them for a couple years now, this has made me a lifetime customer.
Response from DossierJul 15, 2026
Nicole, that's exactly what we like to hear! Thank you so much for sharing your experience and for being a part of the Dossier family! ❤️
Stephany María Cetzal T.
Good customer service
Response from DossierJul 15, 2026
Appreciate the feedback! Stephany, we hope you love your new fragrances, and we can't wait to see you again!
sonja
Customer service was very fast replying to my email and very thorough in checking my order that all was ok. They found one of the items was sold out and asked how i wished to proceed. I asked if there would be any shipping cost since there's now one item they said not to worry no shipping fee will be charged. They credited me right away for the out of stock item. Customer service did such an amazing job taking great care of me. Well done team!
Response from DossierJul 15, 2026
Sonja, we're so glad the team could take care of you every step of the way. It means a lot to us that our unique interpretation of fragrance fits so well with what you love. Thanks for the kind words and welcome to the Dosier family!
AMY P.
The scents were great. Unfortunately a free sample spilled during shipping, and the customer service team was so great about it. They offered a discount on my next order, and responded to messages literally within the hour!
Response from DossierJul 15, 2026
Thanks so much for the feedback! Our team is always here for you, Amy!
Eugene D.
The customer service rep named Adrian really took me out of a tough spot. He did an amazing job in a timely fashion. He was super quick to respond and extremely helpful with my requests. I hope everyone gets this guy for help.
Response from DossierJul 15, 2026
Thanks, Eugene! We really appreciate your feedback!