Tunde Amin O.
Great help thanks
Great help thanks
Response from DossierJun 7, 2024
Glad we could assist, Tunde! If you need anything else, just let us know. We're always here to help!

Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Tunde Amin O.
Great help thanks
Response from DossierJun 7, 2024
Glad we could assist, Tunde! If you need anything else, just let us know. We're always here to help!
meaghaninsa
I really like the idea of these affordable dupes! I tried a couple and although they were beautiful they just didn’t suit me well. I’ve never tried anything with lavender, but when I did it was very masculine on me. I will be trying other options!
Response from DossierMay 22, 2024
We totally get it, Meaghan; finding the perfect scent can be a journey! Keep exploring—we're sure there's a Dossier fragrance that will be just right for you!
melinda
There was a mis-communication with the postal service, and my order ended up getting returned to Dossier. Andrew was able to help me get the issue sorted out in just a few minutes! I have been ordering from Dossier for years, and will continue to do so/tell friends about the site!
Response from DossierMay 22, 2024
Oops, Melinda; postal mix-ups can be such a hassle! But we're glad we could sort it out for you in no time. Thanks for sticking with Dossier and spreading the word. Happy spritzing!
RAFAEL B.
Great Fragances low cost, easy to get.
Response from DossierJun 14, 2024
Whoa, Rafael! We’re all about bringing you amazing fragrances, without breaking the bank and we're thrilled to hear you're loving them. Thanks for being a part of the Dossier family!
KayRay
Customer Service is speedy at responding to any questions through email. I have not used the customer service phone number so I can't comment on that, but email is much easier for me anyway.
Response from DossierMay 29, 2024
Hey KayRay! We're delighted to hear you had a great experience with our email support. While we don't offer phone service, you can easily reach us via email, DM on Instagram, message us on Facebook, and even WhatsApp. We're here to help through whichever method is most convenient for you!
EK
The company's payment portal and rewards was exceptional. It was a quick and easy process. I noticed I made a mistake on the address so I sent an email to support. They got back to me within 5 minutes. Amazing customer service. Can't wait to use their product. Thanks!
Response from DossierMay 14, 2024
Hey there! It's fantastic to know that our customer support team was able to respond promptly to your email and assist you with the address mistake. We can't wait for you to receive and enjoy our products! Here's to a delightful experience ahead!
Audrey
I saw an advert for this company, decided to purchase from them, received my items a few days later and was impressed. I love love all the scents I purchased. Ive purchased from them twice now and Will definitely be purchasing again .
Response from DossierMay 14, 2024
Hey Audrey! We're over the moon to hear that our advertisement caught your eye and led you to discover our scents! Here's to many more delightful scent discoveries with us!
Tamarra
The cologne I order was the best smell I have every smelled and it last a while on himI dont know if its his body chemistry but I love it and will order again from you guys thanks Dossier
Response from DossierMay 29, 2024
That's fantastic to hear, Tamarra! Thanks for the love and for choosing Dossier. Looking forward to you discovering even more delightful fragrances with us!