DossierReviews of dossier.co

Top Notch customer service which is the first sign you are doing business with a trustworthy source! I realized an hour after I placed my order that I made an error on one of my selections. Emailing the Dossier team was my only option in which I immediately thought sadly oh this is lost cause but I was sooooo wrong. I still took the opportunity to email about my error made and asked if I may swap/update my order? Within minutes, an email acknowledging they would be happy to and confirmation of my order update! Other retailers could surely mimic this amazing customer service, this is what builds trust and will keep me as a forever customer! Thank you Mike @ Dossier! The Best!!!

Probably my best customer service experience in I don't know how long! I ordered something that never arrived (I think due to something with the post office). I reached out to a rep at Dossier and they immediately responded and sent me a replacement within minutes. I was so painless, and both people I interacted with were extremely friendly. FIVE STARS!

I was a big dummy and forgot to put the unit number on my address so it got returned to dossier. Notified them and asked if I could pay for shipping again, they sent it back without me paying for re-shipping. Super helpful on email too. And it smells mad. Thank you!

i first found out about dossier around 2022 cause of an ad on tiktok.. i looked into it and did my research and decided to try out ambery saffron. i loved it the scent suited me i always get compliments when wearing it at work people stop me and ask me what i’m wearing.. not to say it lasts for hours on my skin i can even smell it after days i love this company and will be always buying from here

Products are reliable and hold scent as well or longer than some of their designer counterparts. Bottles are quality and even have a little magnetic top that helps keep in closed in light transport (for me a gym bag). Customer service is also quick and reliable. Returns were simple (they let me do it just because I didn’t like the scent) and clear (simply fill out a quick form, provide a photo of the box and bottle and print the return label) and exchanges have been easy (going out a day or two after the return item is received)

The perfume I purchased from Dossier has a delightful, long-lasting scent that exceeds my expectations. The customer service was outstanding, with knowledgeable staff providing personalized and helpful recommendations. Overall, the shopping experience was seamless and enjoyable, thanks to the attentive and friendly team.

I love Dossier and am so glad I came across this website. Great scents at great prices and their customer service is phenomenal!

I have four scents and love them all. I also have the originals and find the longevity on the Dossier's is much better. These are perfect to spritz away with and not worry about the cost. Additionally, customer service is fantastic!