Karan S.
Great service and helpful staff
They’re very polite and efficient with refunds I would buy again.
Response from DossierAug 7, 2026
We appreciate the kind words, Karan. That's exactly the service we aim for every time!

Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Karan S.
They’re very polite and efficient with refunds I would buy again.
Response from DossierAug 7, 2026
We appreciate the kind words, Karan. That's exactly the service we aim for every time!
tamari
The perfume is of very high quality and superb, no doubt about it. Their customer service is very, very good; they are very attentive, very friendly, and always ready to help. I highly recommend them.
Response from DossierAug 7, 2026
That's exactly what we like to hear, Tamari! We are always here for you!
Medina H.
Amazing service and the Quality of there product So good, cant get enough of the perfumes i got Im Obsessed Clock it Dossier perfumes
Response from DossierAug 7, 2026
We're so glad you're loving the scents and the matching service. That's exactly what we want for you, Medina!
Melissa G.
Excellent quality products & customer service
Response from DossierAug 7, 2026
Thanks for saying so, Melissa! Enjoy every wonderful spritz!
customer E.
Immediately upon my inquiry I received a response from Carolina, that was not a standard “we have received your inquiry & will get back” but instead was a substantive response with applicable and helpful information. Additionally, the following day I receive another follow up from Adrian regarding my inquiry where even more helpful information about the shipping and delivery process was provided, with next steps and alternative options if I was not satisfied. As informed by customer service reps, my package arrived within the coming day or two and they also responded to confirm that the issue from my inquiry was resolved.
Response from DossierAug 7, 2026
We're blushing over here, Emily! Glad the team kept you in the loop every step of the way. We are always here for you!
Nelly S.
I would like to review each product individually
Response from DossierAug 4, 2026
That's awesome, Nelly! Thanks for the passion and dedication!
andreapaz O.
The perfumes are great and they last. They have a wide range of varieties to please everyone on my home. Costumer service was great and resolve my concern very quickly.
Response from DossierAug 3, 2026
We appreciate you taking the time to share your feedback, Andrea. We're always here for you!
Annette
Viorel was so nice and very helpful! Great customer service!
Response from DossierAug 3, 2026
We appreciate you sharing your experience. It means a lot to us when our team's effort is noticed! We're so glad we made things easy for you since that's exactly the kind of experience we want you to have every time.