Blen T.
Good costumer service
Good costumer service
Response from DossierApr 4, 2025
Thanks for the shoutout, Blen! We’re always here with a smile (and great service) whenever you need us!

Dossier is the perfume house for the next generation. All products are crafted in Grasse, France, using the same craftsmanship standards as traditional French luxury houses. Dossier has also invested in its very own Creative Lab to develop fragrances, crafted solely from premium-quality and sustainable ingredients. Dossier was founded to make premium fragrances and the world of French perfumery accessible to everyone. We value transparency and offer information on everything you want to know—from sharing details on how we source ingredients to our upfront approach to pricing and educational resources on the fragrance industry. No excessive markups or smoke and mirrors necessary.Dossier follows strict U.S. and E.U. cosmetic safety guidelines to ensure all our products are formulated using ethical and sustainable practices and well-sourced, top-quality ingredients. Our fragrances are 100% non-toxic, cruelty-free, vegan, and eco-friendly. So, now, you can indulge guilt-free.In an industry that profits off creating an air of exclusivity and making luxury feel aspirational rather than accessible, Dossier encourages experimentation and self-expression via fragrance. We don’t feel the need to dictate trends or tell you which scents are best for you.Dossier carries three main collections: Dossier Originals (in-house exclusive scents), Dossier Impressions (designer-inspired perfumes), and Dossier Home (designer-inspired candles and room diffusers).Ready to rewrite the rules of luxury fragrance? Step into our perfume house today.
Dossier (dossier.co) has 2,799 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Blen T.
Good costumer service
Response from DossierApr 4, 2025
Thanks for the shoutout, Blen! We’re always here with a smile (and great service) whenever you need us!
maria montserrat castillo M.
Te brindan atención inmediata ante cualquier duda que tengas o inconveniente. Además de que las fragancias tienen alta durabilidad y huelen delicioso. Ame.!!
Response from DossierApr 1, 2025
¡Servicio flash y perfumes que enamoran! Nos encanta que te hayas flechado con nuestros aromas. Maria, gracias por compartir el amor perfumado.
AP
Alles top. Die Lieferung kam schnell an, der Kundenservice war sehr zügig und freundlich. Der Support antwortet auf Englisch, man selbst kann aber deutsch schreiben. Alles in allem sehr zufrieden, die Düfte waren auch gut und ich werde sicher erneut bestellen!!
Response from DossierApr 1, 2025
Schnell, freundlich und einfach super—genau so soll’s sein! Viel Spaß mit den Düften und wir freuen uns auf deine nächste Bestellung!
Michael G.
I was unsure about this company before but decided to try out the woody sandalwood scent, once I got it I loved it! Once that ran out I decided to try out some different scents and order three off of their popular scents list. I received the order and one of three bottles was broken. I sent an email and got a very quick reply. They sent a replacement bottle same day. Love the scents and the price is unbeatable. Never paying for brand name cologne again.
Response from DossierApr 1, 2025
From “hmm, not sure” to “never buying brand-name again” in one bottle—we love to see this, Michael! Sorry about the bottle mishap, but hey, we’re always here to save the scent. Now, get out there and smell legendary!
Ambar B.
Los perfumes son excelentes, con aromas deliciosos que te envuelven en un mar de distintos aromas
Response from DossierApr 1, 2025
Cuando un perfume no solo huele bien, sino que te envuelve en un mar de aromas, sabes que es algo especial. ¡Gracias por compartir la magia con nosotros, Ambar!
Alberto R.
Excelente servicio ,atencion rapida segura ,amable y sobre todo el proceso de respuesta es rapido y soluciones rapidas gracias que tengan buen dia y sigan con esta respuesta y actitud de servicio que es el mejor
Response from DossierApr 1, 2025
Servicio rápido, amable y sin rodeos—justo como nos gusta, Alberto. ¡Gracias por el apoyo y seguimos aquí para lo que necesites!
Genmarie V.
Very patient and professional support. My answer was responded to almost immediately. Thank you
Response from DossierApr 1, 2025
Fast answers, zero stress—just how we like it, Genmarie! Our support team is basically the customer service Olympics dream team! Need us again? We’ll be here, always on standby!
Wadz M.
Mike is the very best🥇🥇🥇. Incredibly helpful, super engaging and patient. My Dossier orders continue to grow. Love their products💕💕💕💕
Response from DossierApr 1, 2025
When support is so good, it deserves a gold medal—love that, Wadz! Thanks for being part of the Dossier fam!