DossierReviews of dossier.co

My first experience with Dossier was nothing short of exceptional. My order was placed on the 26th shipped lightning-fast & arrived on the 28th, and when a premature delivery scan caused a brief scare, their support team replied within minutes (literally) minutes with practical, helpful steps. The package arrived safely an hour later, but their rapid, genuinely kind response blew me away. Combine that top-tier customer service with incredible scents and an unbeatable price point, and Dossier easily ranks as one of the best companies I have ever dealt with. Absolutely unmatched! I can't wait to order again!

Wonderful customer service.

Easy to order, easy returns, good smelling long lasting perfumes!!!

Not only are these scents marvelous, , the customer service is remarkable !, My only go to place for men’s fragrance! G. Newton

I became a customer several years ago and love everything I buy. I'm chemical sensitive and these are PERFECT for me. PERFECT. They're also perfect for the pocketbook! I buy them for me but also for my husband and our sons. "I am nearly out of my Metallique can you hit the mall?" I've found the Holy Grail... "No, but I'll order it from Dossier and save us $250-$275!" No difference. Same compliments at meetings, same confidence builder for the wearer." Dossier is the ONLY WAY. If you've not tried it, what are you waiting for? You won't be sorry. But wait... it gets better... you gather points with each purchase and they add up FAST. Want to feel better, smell better, and save money? Dossier... Full disclosure... I am a technological-dinosaur. Occasionally I order incorrectly, I cannot figure out how I use my purchase points for free selections... I order two of something... CUSTOMER SERVICE TO THE RESCUE and you hear back quickly, from a human not a "Thanks for reaching out! You'll hear from us within 24-48 hours" sort of approach. I cannot recommend them highly enough, I cannot (and I am one of those VERY DIFFICULT TO PLEASE consumers). You won't be sorry and you'll smell divine!

Ich wollte ein Parfum von zwei zurückschicken weil es mir einfach nicht gefallen hat, weil ich das vorher auch nicht kannte und der Kunden Support hat innerhalb von wirklich kürzester Zeit geantwortet mir sogar das Geld erstattet und mir erlaubt das Parfum zu behalten, was ich verschenken werde, dass überhaupt nicht meins ist. Aber ich muss sagen ich hab selten so einen guten Kunden Support erlebt das zweite Parfum was ich behalte riecht super ist nichts für mich aber meine Tochter liebt es und sie hat es zur Schule getragen und meinte das als sie nach Hause gekommen ist, ist immer noch auf ihrer Haut zu riechen war da können teilweise echt die Marken Parfums gar nicht mithalten. Mir ist Kunden Support super wichtig deshalb ist war’s mir auch wichtig hier eine gute Bewertung zu hinterlassen, weil es kann ja immer mal sein, dass man nicht zufrieden ist mit dem Duft oder einfach das einfach nicht zu einem passt aber ich finde es ist immer super schwierig gerade in solchen Onlineshops etwas zurückzugeben und ich bin begeistert. Ich werde hier auf jeden Fall wieder bestellen.

J'ai fais une première commande sur Dossier il y a quelques temps et j'ai eu un souci au moment du paiement avec Google qui n'a pas changé comme je le voulais mon adresse de livraison. Comme c'est un cadeau je voulais pas que ça arrive chez ma mère bien évidemment x). Et au lieu d'annuler ma commande, ils m'ont proposé de leur transmettre par mail la bonne adresse et ils s'en sont occupés sans soucis, très rapidement. Et voilà j'ai reçu mon parfum :) Merci beaucoup à l'équipe, SAV réactif et super sympa 👍🏻

⭐⭐⭐⭐⭐ Absolutely Outstanding Customer Service & Fragrances! I honestly have to take a moment to give Dossier’s customer service the recognition they deserve. I’ve never experienced customer service this good before. It was already 12 AM where I am, and when I reached out for help, they responded immediately. I was genuinely shocked! Their customer service is absolutely amazing and truly goes above and beyond. And the fragrances themselves? WOW. I’m a serious fragrance lover and I own quite a few original designer and niche fragrances, so I’m not someone who is easily impressed. But Dossier really surprised me. Ambery Saffron in particular blew me away. Honestly, I enjoy it even more than MFK Baccarat Rouge 540 Extrait. The quality, the scent profile, and the overall experience are seriously impressive. I’m sharing this because I genuinely think other fragrance lovers should give Dossier a try. Even if you already own a lot of OG fragrances, don’t underestimate Dossier. If you’re a fragrance lover, give Dossier a chance—you might be seriously surprised by how good these fragrances are. ❤️ Dossier has definitely earned a new fan in me. ⭐⭐⭐⭐⭐