Tee G.
This was the worst experience ever, when it’s supposed to be the best!
I am going to be completely honest. This definitely would’ve gotten a 5⭐️ had I not had to go through what I did. I received the 50 roses sooner than expected which is wonderful, but unfortunately, the way they packaged the flowers, they were flatten/smushed in at the top, so that lost a star. I contacted them, had to explain it wasn’t through shipping that they were damaged but because of their packaging, anyway they ASSURED ME that it wasn’t going to happen the second time as they’re preparing to ship out my replacement. Received the shipping confirmation on Monday so I told them because these were my birthday gift it would need to get to me by Thursday(my birthday) because we are going on a trip and won’t be home but anyways they didn’t come until after so I had to go and retrieve them from the FedEx location. I was extremely excited to retrieve them because the first one did not come as they’re supposed to. As soon as I opened the second shipment, you guessed it, my disappointment, I was so distraught 😫 and disappointed because these were even more smushed from the sides and the top. I contacted them and of course they said it was the shipping that did the damage but I told them both times the boxes were in perfect condition. They offered to refund me $65 (it’s a joke to me because we paid almost $500 for these) plus people don’t pay this kind of money so they can get their money back, they want their flowers to come as they’re supposed to!!!....so that’s what I told them and even told them my experience and that I do not want to go through this again because they offered to resend another replacement. I’ve concluded that you should only buy these in person because they are oblivious to how they’re packaging these flowers, and lastly, I’m sorry to say this but based on my personal experience, I WILL NEVER BUY FROM DOSE OF ROSES EVER AGAIN!! Not only did they disappointed me tremendously, they did not deliver their promises and I have to say, this is one of the worst experiences of my entire life, mind you, this is supposed to be one of the best experiences.



