Tara S.
SCAM ALERT SCAM ALERT!!
SCAM ALERT SCAM ALERT!!! Do not purchase from this company. I ordered and paid almost $400 for 3 arrangements to be delivered for Valentine's Day; I paid $8.95 for rush processing and $46 for Valentine's Day delivery. Two of the arrangements I ordered were not shipped until February 15th and 16th, arriving on the 17th and 19th. I have made several attempts to contact the phone number listed on their website during business hours and have yet to speak with anyone. There is no voicemail, and no one ever answers the phone. One of the arrangements, a Suede White Square Small Tie Dye, was shipped ON Friday, February 12th via FedEx Ground. The delays on this package were not due to severe weather, as their website claims. Even under perfect circumstances, a package shipped to FedEx Ground would never arrive within one day. This did not ship in time to ensure Valentines' Day delivery as the website promised. When the package finally arrived on February 19th, two of the roses were not intact and smashed along the side of the box. I have pictures that I sent to the company to review. Their website states that "in the unfortunate event the roses arrive damaged, they will send a replacement arrangement as long as it is within 30 days. " The two white bears were not shipped until after the 14th! One shipped on 2/15/2021, and the other on 2/16/2021. I sent a previous message on 2/13/2021 stating that I no longer wanted the rest of the items and to cancel the rest of the order because the guaranteed delivery day had already passed. The company responded one time to an email asking if I'd like the information for returning the white bears. To which I responded yes, and I never heard from them again. The company ignores any contact and refuses to do anything that they promised to the customer. This company is a scam!! Order #353811



