Dormeo USADormeo USA specializes in products specifically engineered to enhance your life through amazing sleep. All Dormeo USA products feature their patented aerospace Octaspring® Technology. Brilliantly innovative, Octaspring® technology combines the comfort of foam and the responsiveness of a spring.
Dormeo USA (dormeousa.com) has 780 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Larry Y.
The ordering & shipping was good. I think I am sleeping better, but still wake up with a sore back, will test a while longer.
Response from Dormeo USAOct 18, 2025
Thank you for this feedback on your experience so far. Please don't hesitate to get in touch with us again if you are still experiencing any discomfort after trying your topper for 30 days.
Ernest
Wife is having difficulty adjusting to it.
Response from Dormeo USAOct 13, 2025
We know she will love your new Dormeo product, but it is not uncommon for your body to need some time to adjust to a new sleep surface. At first, it may feel firmer than expected. This is because your product is made with high-quality foams that take a little time to “break in” and adapt to your body. After a few weeks, the materials will be adjusted to your unique shape and sleeping style. If she is still experiencing discomfort after this time please don't hesitate to reach out to our Customer Care team, so that we can help get her a great night's sleep.
Kathyhunt K.
It sleeps very good, but it does not sleep cool like advertised. I used the ceiling fan at night, but I still wake up with my backside, sweatie
Response from Dormeo USAOct 11, 2025
Thank you for your feedback. We recommend checking the material used in your sheets as our patented Octaspring airflow technology works best combined with breathable materials such as cotton or bamboo. Our Customer Care team would be happy to help track down the source of the problem and help you on the way to a better, cooler nights sleep. They can be reached at [email protected] or 1-888-885-2036.
Sarah
It is just a tad hard, and I had to put a one inch foam on top. Just not enough give when rolling over. But do like the individual movement
Response from Dormeo USAOct 8, 2025
Thank you for letting us know how you're finding the topper so far. At first, it may feel firmer than expected. This is because your product is made with high-quality foams that take a little time to “break in” and adapt to your body. After a few weeks, the materials will be adjusted to your unique shape and sleeping style. If you are still experiencing any discomfort after 30 days of using our topper, please don't hesitate to contact our Customer Care team at [email protected] or 1-888-885-2036.
Gail P.
Received Dormeo in extremely well packed box with plastic wrap over rolled topper. Layed out flat easily. Huge difference in back support and comfort. A little hard to adjust straps underneath to mattress, especially if bad back. Really soft
Response from Dormeo USAOct 8, 2025
We appreciate this feedback about your experience setting up the topper. All the best for many more nights of great sleep.
Ken D.
Prompt delivery, good quality and comfort!
Response from Dormeo USAOct 8, 2025
Thank you for your feedback, we appreciate it.
GK
The Dormeo mattress is very well-made. For me it was a little too soft that I had to place another type of padding under it to give it more support. As I would usually love a soft mattress, now I don’t because of my back problems. I found I needed it a little bit more supportive. But overall, it’s a wonderfully made mattress & I would recommend it.
Response from Dormeo USAOct 5, 2025
Thank you for this detailed feedback, we appreciate you giving this account of your experiences with our topper. We would describe our Premium Mattress Topper as having a medium feel, thoughtfully designed with zoned support to offer a balanced combination of comfort and alignment. However, we understand that 'feel' or comfort level is subjective. What feels soft or firm can vary from person to person.
Beverly B.
I am just getting use to the pillow top, very happy otherwise.
Response from Dormeo USAAug 15, 2025
Thank you for your feedback, we appreciate it.
