Dormeo USADormeo USA specializes in products specifically engineered to enhance your life through amazing sleep. All Dormeo USA products feature their patented aerospace Octaspring® Technology. Brilliantly innovative, Octaspring® technology combines the comfort of foam and the responsiveness of a spring.
Dormeo USA (dormeousa.com) has 780 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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amy C.
felt great in the beginning, but is already sinking. I weigh 125 pounds. Oh well....
Response from Dormeo USAOct 10, 2025
We're sorry to hear that the topper has not been providing the support you've been looking for. We'd recommend reaching our to our Customer Care team at [email protected] or 1-888-885-2036 so that we can identify any reasons for this and help get you a great nights sleep.
Richard M.
Quite frankly, I do not notice any difference between my mattress with or without the Dormeo. I feel like I wasted my money on this product.
Response from Dormeo USAOct 8, 2025
Thank you for this honest feedback. If after 30 days of trying the topper you still aren't finding any improvement in your sleep, please don't hesitate to contact our Customer Care team about your 100 night sleep guarantee. They can be reached at [email protected] or 1-888-885-2036.
LRivera
The package was well wrapped and delivered with care. The mattress itself is very thin, two inches isn't enough for me although I thought it would be. The measurements were spot on so that is a plus. I will try it sleeping on it again and see how it feels however I must state thta the first round was not satisfying.
Response from Dormeo USAOct 8, 2025
Thank you for your feedback, we appreciate you letting us know about your experience. Please note you ordered the three inch Premium Mattress Topper. If you are concerned that the topper isn't thick enough, please don't hesitate to reach out to our Customer Care team at [email protected] or 1-888-885-2036 so that we can ensure you have the best topper for your sleep.
Mark D D.
Well it's okay but I guess I got to get used to it
Response from Dormeo USAOct 3, 2025
We appreciate you providing your feedback on your experience so far. Your order is covered by our 100 night sleep guarantee, so please don't hesitate to contact our Customer Care team at [email protected] or 1-888-885-2036 so that we can do everything we can to help the topper work for your sleep.
Scott
Was not as great as it is cracked up to be
Response from Dormeo USAOct 3, 2025
We're sorry to hear our Premium Mattress Topper didn't live up to your expectations. We'd appreciate if you could contact our Customer Care team with further feedback so that we can help you find the perfect solution for your sleep. They can be reached at [email protected] or 1-888-885-2036.
Judy G.
This is a very comfortable topper, and I'm sure it probably works for most people. But I have specific health concerns, similar to Fibromyalgia. My diagnosis is Myofascial pain (upper back area in the connective tissues). I also have bursitis. It isn't helping the myofascial pain at all and is only minimally effective for the bursitis. I still have the pain and am getting treatment. Sorry, I wanted this to work for me.
Response from Dormeo USASep 26, 2025
Thank you for this feedback. We're glad that you're finding comfort with the topper, but we're sorry to hear it hasn't helped relieve the myofascial pain. We hope you find the perfect sleep solution soon.
Willis
The topper is not for me,after a couple of days I had to go to the Emergency Room twice and I’m not sleeping on it anymore.
Response from Dormeo USASep 5, 2025
Please don't hesitate to reach out to our Customer Care team so that we can further investigate your concerns. We can be reached at [email protected] or 888-885-2036.
Paul G.
The topper is nice. Doesn’t really feel cool like advertised. It’s good but probably not worth the cost.
Response from Dormeo USASep 2, 2025
Thank you for your feedback. Please note that our patented Octaspring cooling technology works best with breathable sheets, such as those made from cotton or bamboo. Our team will be happy to look into why you aren't feeling the cooling effects of our topper, and can be reached at [email protected] or 888-885-2036.
