Leland J S.
Ordering a mattress topper
I had a hard time getting a real person to answer, kept getting a computer and it said to leave a message and they would return my call, they never did return my call, finally got a real person, after that the order went well, except at the end he kept pushing some supposedly free stuff I said I didn’t want it, he wouldn’t take no for answer, so I had to cancel the stuff when the information showed up, that was a hassle, otherwise the mattress topper and pillow have been very nice
Response from Dormeo USAOct 10, 2026
Thank you for your feedback. We will look into this further for you to ensure your conversation with our team meets our high standards for customer service.

