customer
Very Hard and uncomfortable
Very Hard and uncomfortable, Neither me or my wife can sleep on the topper, wake up so sore and hurting. Have tried giving it time to break in but its not helping. Defiantly not for us.
Response from Dormeo USADec 17, 2024
Thank you for getting in touch. We can appreciate that the product will not always work for everyone. It is not uncommon for it to take your body a bit of time to adjust to sleeping on a new surface and may feel firmer in the beginning. Your topper is made of really high quality foams, so these take a little while to begin to "break-in" and start to adjust to your body. After 2-3 weeks, the foams will be adjusted to you and the way you like to sleep. Also, the Octaspring technology needs a bit of time to get used to being compressed and moved around. It sounds silly, but walking on the topper can help speed up this process. We recommend placing this on the floor and walking for 5-10 minutes across the surface. We hope you get the sleep you deserve.