Del
No stress.
Did everything they said they would do. Very easy too work with. Thanks
In 1996, Door to Door revolutionized the self-storage industry by introducing portable, containerized storage in Seattle, Washington. The idea caught on quickly on the West Coast, and today Door to Door serves numerous metropolitan areas across the nation.In 1999, we took the logical next step and began offering self-service moving to our customers with the same commitment to exceeding their expectations. Today, Door to Door’s corporate headquarters is located 20 miles south of Seattle in Kent, Washington.Over the years, some companies have chosen to copy our product as closely as possible, while others claim that they have a better container. In either case, they all struggle to match our industry leading customer satisfaction ratings and enviable record of protecting possessions.Door to Door is committed to delivering quality moving and storage solutions as well as the kind of Exceptional Customer Care you will recommend to your friends and family. Through all of your life transitions, we’ll be here to take care of you.
Door to Door Storage Inc. (doortodoor.com) has 202 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing202 approved reviews, newest moderated first
Del
Did everything they said they would do. Very easy too work with. Thanks
Patty
Each time I called Door to Door I received great customer service. The people were always very pleasant. Very friendly and capable people.
Trevyn
There service is very prompted and on time. Very helpful through my move from NJ to AZ. It was about a week from shipping and receiving. No hidden fees. I would defiantly use them again.
Sarah
I have used Door to Door twice now and in both cases they went above and beyond to make my experience great. When there was a schedule mixup, they fixed everything with the storage company without my lifting a finger.
Eimi
The overall service in terms of arrival, pickup and return were EXCELLENT! They came and went within time window given. The drivers were courteous and friendly. As a first timer, what would have been helpful is verbal referral to either website or delivered paperwork re: how to pack stuff and what to watch out for. There was direction on a piece of paper taped to inside door...but did not see it until storage was returned.
Paul
2nd experience using them. Sales rep & customer service very helpful. Showed up on time. Would use them again, without hesitation
David
There were definitely issues with the scheduling by phone that made things difficult. The Driver in Minnesota really came through and made up for the initial problems. He delivered on Memorial Day, and picked up promptly. He was informative, helpful and friendly. He made my difficult moving experience much easier with his high level of service and professionalism.
Moving
It was so nice to know our belongings would be at our front door when we finally found a house and not in some storage unit 10 miles down the road. No need to double or triple handle, just load and unload, one time, simple!