DoorstepinkReviews of doorstepink.com

Fast shipping, Friendly customer service that helped me with placing my order with no problem.

Slow shipping, expired ink...(EXPIRED 5 YEARS AGO) what more could you want? Oh maybe a return label. No return label? OK so I had to pay to ship this back. I got a refund but not for my return shipping. Waste of time and lost money. Stay clear of doorstepink and Planet Green Cartridges Inc. Same company apparently.

Not sure what people are complaining about. I purchased Brother cartridges, they were actual Brother cartridges remanufactured and they worked flawlessly. This is why I choose to buy recycled product - costs less, works great, American made!

Ordered an h p original 901 cartridge. It did not come in an HP box and additionally date code was taken off the inside package Shady!

The ink cartridges I received did not work. When I contacted the company several times, they instructed me to try all sorts of trouble-shooting but none of that worked either. I'm going to throw them away and will not order from this company again. I would have liked a refund but the amount of time and work they put you through to try to get one is ridiculous. I was trying to do something good for the environment but what a waste of time and money this was. Now I don't know if I can trust any recycled print cartridges.

I'd rather spend more on the reputable Canon ink cartridge replacements, but then how knows if your getting non remanufactured product from them. I'm really disappointed with Doorstepink. I have purchased remanufactured ink before, but will not trust this company again. I did the cleaning of my printheads and still the prints are weak and faded as if the ink is running low on the cartridge. I WILL be getting a refund. Not wasting my time on them sending me replacements. Customer Service Becky and Alex have been good to deal with.

I bought HP 63 cartridges, thinking these would be effectively the same as the other recycled cartridges I used to buy. They aren’t. The black smudges left right and center, and neither of the two color cartridges work at all. One of them even has the wrong hardware interface and the printer wont recognize, but the other is recognized and just won’t print. I’ve emailed their sales people, and we’ll see if they do anything, but so far all I know is that I got a great price on four cartridges which do not work properly. Not much of a “revolutionary” idea to sell people defective products, seems more the status quo.

It's unfortunate that Door Step Ink does not have a return policy. I ordered the wrong HP cartridges and did not find out until I installed a cartridge and I got a message that it was 'not authorized'. Seems that there should be something in place to help a customer out, since it was an expensive order (HP XL 4 Pack + 1). Live and learn....