Dooney & Bourke is a company specializing in fashion accessories, such as handbags, luggage, bracelets, watches, and briefcases, as well as a limited clothing line, which includes sweaters, shoes, jackets, and scarves.
Dooney & Bourke (dooney.com) has 109 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Toni
Be prepared to have your card charged 7+ months later for a purchase you made. This company is so unorganized and the quality of the bags are not that great! Their customer service doesn't exist. I expected more from a "high end" brand. Will never purchase from D&B. There are much better options.
S M.
Worst customer service experience ever. Don't make the same mistake as me. Check the BBB rating prior to purchasing. As of this date, they have an F rating.
Kaelin Michel Kakuta C.
Worst customer experience ever. My shipment has been stuck and label created for five days now I work in customer service and I know that that’s not normal it means that UPS hasn’t received the shipment and it’s probably somewhere lost in the warehouse. I’ve called/chat several times and every time I’m told to either wait or someone else will get back to me but no actual resolve. I just want what I ordered, I should’ve gone to a store instead. D&B you need to equip your agents better so they are actually able to assist people.
Jana
I am just in love with my Dooneys. They are excellent quality, come in beautiful colors, all sizes, at great prices! What more could you ask for in a handbag?
Ani
Great place to find high end fashion and home decor!
