DonorboxReviews of donorbox.org

I cant get the payment processor connected through the links provided. Even though I am able to send myself money via Stripe, I can NEVER connect Stripe to Donorbox. I was told that this typically happens when the wrong STRIPE account is connect to Donorbox. I only have one STRIPE account. I'm leary of using another account ID that they are providing to me. Wont use this service.

Had an issue with money taken from my bank account which I thought were failed transactions. The system is not user friendly and I will not use again.

They are STILL allowing TWO accounts belonging to a network of NINE fake @X cat rescue accounts to remain open despite being shown clear evidence that they are copying content from several genuine rescues back in February. Donorbox are the payment platform of choice for fake animal rescue accounts on X.

Avoid like the plague! You can see for yourself everyone calls this the site of scammers and fraudsters! It's come to my attention that a reported predator and assaulter of women is now using donorbox to get donations because he couldn't get a real job and is playing mr. nice guy now. Pathetic!

I used donorbox to fundraise for a non profit running a school for refugee kids. We managed to raise £23k, on which donor box and Stripe (their banking partner) paid themselves a whopping a 6% fee. Absolute disgrace - they essentially charge triple market price and refused to apply a lower pricing for non-profit. This money was urgently needed by the school who is at risk of closing its doors, leaving hundreds of kids in the streets. Just IMMORAL.

I wrote the review below and got their response. I have written again to ask what 'on the verge of' means and they never reply. This customer service is terrible. They will not provide a phone number. It is illegal to be operating in Canada and yet they won't even talk to me - what do you have to do to get a response!!!!!!!

Tried to donate, but somehow your service does not believe I am the card holder.

Our organisation maintains local paths and are piloting a donation scheme via QR code run by Donorbox. We’ve just found out that Stripe runs the bank transfer aspect for them and they’ve frozen the system because any documentation we send to prove who we are has been rejected. We’re stuck!