DonorboxReviews of donorbox.org

The response to my request and the follow-up was very fast and efficient. They were able to help me solve several issues and get the data that I needed.

I needed help navigating a challenge on the software and they replied to my email within the hour. And were able to complete the work around I needed.

Whenever I contact DonorBox Support, I receive quick response with useful/helpful information to solve my issue. It is a great comfort. What they send is actionable.

I received a very quick and adequate response to my question.

A charity I give to uses them for online donations. The website works well and the staff are helpful and prompt with troubleshooting when needed.

Support Team is quite fantastic!

I reached out to Donorbox as my nonprofit was having issues with a Salesforce integration. We corresponded back and forth for about a month and I was super impressed with the thoroughness and patience support offered while we worked to resolve the issue. I also was impressed with how far they went to help when I honestly would have thought it was more an issue from the Salesforce end. Even though it was a drawn-out, frustrating situation, the support I received from Donorbox helped make it so much easier. I mostly worked with Alexander who not only persevered through several attempts to help solve my issue but kept in touch/me updated whenever I was waiting for a response. Thank you Alexander for your help, patience, and communication!

Great experience with the contact team. I had to change my email address and ask for help. The answer arrived quickly et everything was solved within the day.