DonnerdealReviews of donnerdeal.com

Bought a Hush X guitar that came with a fault in that makes impossible to assembly the guitar brakets for support, making the guitar pretty useless. I have sent 3 emails now and no answer. The number provided on the website DOES NOT WORK, this company is a SCAM, HORRIBLE INEXISTENT COSTUMER SERVICE, they'll rip you off of your money and then you wont replace the product cuz you wont hear from them. STAY AWAY, I'm not letting them getting away with it and am taking further steps to resolve the situation. DO NOT BUY FROM THEM

I don't recommend it at all. Don't get tempted with the price and its feature. I bought a digital piano DDP-300 worth £500 and some of right keys stopped working .

The Donner Club that supplies ukuleles to Walmart and is advertised on the Walmart website has the worst customer service I have ever encountered.They are just pathetic and would not provide what they advertised in the ad on the Walmart website.They did not respond at all to numerous emails and when they did,it was days,not hours and appeared they had not even read the message I sent. I became totally dissatisfied and returned the Donner ukulele to Walmart and received a full credit.What a disgraceful customer service department!!!

J'ai commandé une robe Ipanima sur Showroomprivé. Le prix magasin est indiqué 80 EUR vendu avec une belle remise à 25 euros. On imagine donc recevoir une robe de belle qualité. Mais pas du tout! Quelle déception ! Showroom privée vend des produits chinois pas chers (genre Shein ou Aliexpress à 5 euros) en les présentant comme des grandes marques !

If I could give zero stars, I would. Total scammers selling faulty products. They gave me the runaround and dragged the refund process out for 2 months. They even lied and said they refunded it, before telling me I needed to go through my credit card (cc company refused to help). Never did receive anything - and stopped responding to my emails. Their phone line is down or disconnected, or maybe they blocked my number - whatever the reason, they can’t be reached by phone. Have reported them to the FTC. Buyer beware!!!

If I could give a zero star I absolutely would. I wish I saw these reviews before I bought a $500+ piano from them! The piano itself is beautiful but it was a Christmas (2023) gift for our boys and once we opened it and put it together a piece of the wood on the bottom was damaged during shipping & the first TEN keys do not work at all. I have emailed about 8 times, filled out multiple help requests on their site, called and waited for hrs on hold and here it is a month later & I have NEVER received any communication back! To say they are unprofessional and crooks is an understatement. They should not be allowed to be in business.

J'ai acheté une guitare de cette marque c'est clairement une seconde main: carton réutilisé, guitare non protégé, une corde cassée, son mauvais et sangle effilochée ! MERCI DE RÉPONDRE ET DE M'EN RENVOYÉE UNE NOUVELLE

Bought a Christmas present at end of Oct. Donner hush I guitar for my daughter’s Christmas. Less than a few hours after the box is opened on Christmas Day, the tuning knobs make the strings buzz and string snaps. Daughter has 3 other guitars so she knows what she’s doing. Contacted Donner customer service who took wks to answer them offered £50 for new set of strings but nothing to resolve buzzing so declined this offer and said this is not suitable resolution. Been ignored since then. Awful company. Regardless of which name they choose to call themselves. Please folks, do not waste your money. I paid £239 for this guitar and every single penny was a waste of money. It’s Jan 18th 2024 and this guitar was opened December 25th 2023 and the company have stopped responding both via email and instagram. Appalling products and customer service. Never again. Will leave bad reviews on every site i can re this company. They should not be in business at all. UPDATED 17:21 FRI 19/01/24 Since posting original review early this morning, I have been told I will receive a full refund. We will see if it goes into my account.