Dollar TreeReviews of dollartree.com

21330 Kuykendahl, Spring, TX Dollar Tree was the most well-stocked and organized store. Tonight I stopped by for a few items and had to DIG through a plethora of debris to find at least one item. The aisles and shelves are in severe disarray and extremely void of product. Items were falling over onto the floors, resulting in the need to move about cautiously. The checkout process was beyond unprofessional. The sales associate was IGNORANT in her performance, placing the glass mugs in a bag without wrapping them individually. When I asked her to wrap them individually she huffed, set them aside still together in the bag and rang up the remainder of the items. She then wrapped them individually and neglected to rebag them. I had to ask for a bag to complete the process of securing the glass mugs. I waited for a total to be announced before I was able to ring out, so we stood there until she spoke my total. The other employee present was not trying to correct the associates oversight. Where do they hire these people who clearly DO NOT want the job.

I was shopping at the Dollar Tree that I visit the most, store #357 in Largo Florida. I spend a good deal on money every week in the store. I've never had an issue or problem with any of the managers or employees before this particular day. I believe it was Friday, May 2, 2025 at approximately 5pm, when I proceeded to do my normal shopping. I was filling the cart with my merchandise. All of a sudden, someone with a manager's badge (who I've never seen before), a woman who was much taller than me, maybe about 5'7" and white, approached me with a loud and threatening voice yelling, and saying I could not have a backpack in the store. I advised her that I was not a child and that I shopped there every week and never had a problem with my backpack and that it was not just a school backpack. It was a backpack purse for women that I purchased in the purse department at TJ Maxx. She argued that it was a backpack, and said I had to leave the bag upfront in the store. I told her I would not leave my wallet, keys and phone in the backpack in the front of the store. She advised that I had to do that. I responded by saying I would leave the store and not shop there. She was very threatening. I'm a senior citizen and I feared for my personal safety. I should've called the police. The woman was excessively loud and approached me in an extremely aggressive manner and came towards me to the point where I knew I should leave the store. I've never done anything wrong my entire life. I've never stolen anything and I certainly wouldn't be wearing a backpack and trying to put things in it while it was on my back. This woman should not be in management. She shouldn't even be an employee. She obviously has no skills in dealing with people. I have not visited the store since then because I do not feel safe. I've written to Dollar Store corporation and their customer service department online and they have never responded to me regarding this issue. Obviously the store has bad policies regarding customer service and hire bad people.in addition. I have never seen a posted policy inside or outside the store regarding a "no backpack" policy.

there were all kinds of stuff sitting waiting for someone to do th stocking, but no one was. But the worst was the bathroom. Does anyone there know how to clean? One of the most disgusting places. I tried to contact dollar tree and I am not searching for there address

For the last 2 months, most of the aisles on both sides are lined up with boxes of product, (Shawano Dollar Tree) Shelves are getting emptier and emptier!!! Isn’t that a safety hazard, for one thing? For another thing, the company has to be losing a lot of money by not having the product out for purchase. It wasn’t always like that. At the beginning of this year, this store was revamped. It looked awesome! However, I don’t know what happened but it gradually started going downhill. Now it’s gotten to the point of being a disgrace!!!!! Someone responsible needs to get in there and get it cleaned up again, PLEASE!

Excellent Customer Service Provided By Tye & Cashier Doris on Tuesday May 6th : Both Were Friendly, Professional & Fast / Efficient :) Thx A Mil Dollar Tree Store # 8029 Miami Gardens, Florida : Gracias : Respectfully, Angye Martinez

I have ordered on-line for delivery of 2 cases of shredded crinkle paper because they didn't have in store & it took 3 weeks for delivery. I placed an order on line for in-store pick-up on 4/21/25 because they didn't have an item in stock in the store & I thought in-store picp-up would be quicker but today is 5/6/25 and still nothing. Sad thing is they don't give refunds only in-store credit. If it's not in stock at the store I would advise not to order on-line because you won't receive it in a timely fashion. Better to buy from Amazon or oriental trading.

While shopping at Dollar Tree on 250 east 144Th street Bronx Ny 10451. I always shop at this store and must say the lady at the register Monica I believe her name is is very rude. This isn’t the first time she refused to cover some glass candles and preferred to call manager to void two Glass candles. She says push your items forward the register slider isn’t working. She always has an attitude. I’m a regular at this location. Is always something with her. They talk about customers they say rude things on the loud speaker. Is not only her maybe is okay for them to treat customers poorly. She chooses who she can talk bad to. I spend 51.99 this day. I’m saving the receipt as proof. 000019/05123

This store in Rocky Mount was filthy. It was so NASTY I wanted to wash the bottom of my shoes off. I took pictures it was so bad. On top of that....I had to ask if there were any other associates working. It's 10 people in line one clerk a youngman with a knit cap on. WHO HIRES THESE PEOPLE???? LAWDY I WISH I COULD FIGURE OUT HOW TO ADD THE PICTURES OF THE FLOOR. COME ON!!!!! US CUSTOMERS DESERVES A CLEAN STORE. THE MGR CLAIMED SOMEONE WAS COMING SATURDAY (tomorrow). It looked as if it had been a year since it was cleaned. It always goes back to management. Disgraceful.