DollamurReviews of dollamur.com

Fast shipping good packaging. Product is high quality.

It is a very joint supporting mat! However it is SO big I can not take this for my practice at the yoga studio, it would not fit. So sadly I can only use it at home or when I’m teaching a yoga class but not when I’m a student. Also it is a slick surface for yoga and more textured material would help greatly.

Nola was great, as I was checking options and she helped me. Web page was easy.....Mat not here yet so still need to see that come ina dn roll her out.

Shipped a lot faster than anticipated. Great quality.

Quick shipping, arrived perfect and was exactly how I expected it. It’s super high quality materials! Can’t wait to roll on it.

We recently purchased a second Dollamur mat from the company. Quality of this mat has not met the expectations the company sells itself on. After a year of usage the Velcro strips came detached on two sections. This mat was very abrasive to our athletes knees, face, and arms in comparison to our other mat. I contacted the company to have it repaired and evaluated. Customer service is very poor. I had to email them to see that mat were received after they used a 3rd rate shipping company that used plastic bags. Shipping label had to be taped on so I was a little concerned if the mat would even make there. I received an email yesterday the mat have been shipped. Once again I had to email them to see what they found with the mat. Her response was a one sentence response “The mat finish they said was like all of our other vinyl mats that we have in our facility.“ These mats run close to $10,000 when everything is said and done. This product did not meet my expectations from the expensive paper thin storage bags that the zippers and handles broke. The Velcro coming detached to the lower quality standards the company now uses. To the lack of communication with the customer. I can say this will be the last mat I order from them and will not recommend them to other coaches. Hopefully the company can improve on quality, communication, and customer satisfaction.

Bought over 200m2 flexiroll mats. Communication was great until shipping but at this time I expect everyone is having issues ex china. Mats turn up....over 9 full rolls. First mat unrolled had a hole in the top lining . Mats No 7 and 10 have holes in them. We were filming us unroll the mats and offered to send to Dollamur . They were not interested. Said they were going to send a patch kit. 3 months later its still not here. I dont expect to buy a product for over 20k AU and have it arrive faulty. Be very careful as there is zero quality control for a company who claims to have the best mats in the world

The reviews of poor customer service are well know but this is product related, it just doesn't hold up. I have 3000 sq feet and it lasted 3 years, top layer separates easily/splits where the foam is cut from underside each 4". They also painted my borders crooked and that visually was a nightmare but.....I ordered 100 1mx2m mats to replace, the pallets tipped over in transit from poor packaging, when I ended up short after the layout they charged me 25% higher unit cost as it i had never spent 30k$ over the past dozen years with them....this is typical of the reviews you will find. The flexi rolls were delivered with a premium service for paint, which were way off in terms of lines. 'David" and Mike Ramazzio, Mike Swain, Chris Vandiver and more were involved so its funny when you say "no record". I provided photos, "impossible, never happens" etc.. I still have photos, I will post them elsewhere, after receiving and answering somewhat embarrassing questions from clients the quality issues took place...Dollamur said they would send paint to fix it....never was sent.....never was received.........Troy is who we dealt with most recently and that is the anti sales department, he hides behind emails, left him VM yesterday he simply replies with email that is take it or leave it we don't care, go away, don't care you spent $30k goodbye.....nice.