DogWatch Hidden Fences Reviews | Read Customer Reviews of dogwatch.com

DogWatch Hidden Fences Reviews | Read Customer Reviews of dogwatch.com

DogWatch Hidden Fences reviews

3,316 approved reviews, newest moderated first

Logan O.
Oct 28, 2019
Great job
Great job, and very friendly!
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Brad and Sheila S.
Oct 25, 2019
JUST WONDERING WHEN THE BATTERY NEED TO…
JUST WONDERING WHEN THE BATTERY NEED TO BE CHANGED? LUCY ENJOYS BEING FREE...BEST THING WE DID!
Response from DogWatch Hidden FencesOct 29, 2019
Thank you, Brad and Sheila! I'm happy to hear Lucy enjoys being free in her yard. You are due for a battery now. It will be processed in the next couple of days and sent in the mail.
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JUDITH
Oct 25, 2019
Fantastic!
Fantastic service from Shenton, the office staff, and the guy who came to install the fence. All completed very quickly with minimal disruption. The fence itself has been a godsend, my only regret is that I didn't get it sooner!
Response from DogWatch Hidden FencesOct 28, 2019
Thank you for the feed back - glad all is going well.
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Jillian L.
Oct 25, 2019
It’s changed our lives and the dogs are…
It’s changed our lives and the dogs are free to run within their boundaries all day long
Response from DogWatch Hidden FencesOct 28, 2019
Thank you!
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Customer
Oct 25, 2019
Good but additional cost was a surprise
Customer service is excellent, you get lots of detailed information relevant to your very specific needs. I was assigned an Account manger who I always dealt with so it was easy to pick up the conversation each time I phoned. Home set up was easy. Only complaint is we found out on the day there was an additional (optional) charge of £45 for a weather proof cover to go over the wires (where they go into the house). Didn't think this was fair when you believe you've paid everything already it felt like a sneaky add on for something that seems to be a necessity.
Response from DogWatch Hidden FencesOct 28, 2019
Hi - Glad all is going well. Re the waterproof boxes these are an optional extra and are rarely used as in most cases we can find an internal power supply to use but if the owner requests a power source externally or there is not suitable indoor socket we offer an external option. These are not part of the system and as well as the waterproof box we also have to fit a fly lead hence the extra charge.
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Judith H.
Oct 25, 2019
Excellent efficient service
Excellent efficient service. Great peace of mind.
Response from DogWatch Hidden FencesOct 28, 2019
Thank you!
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Jerry M.
Oct 25, 2019
All-round excellence
Great (fast & trouble-free) installation around our garden and paddock, initial training that really works, and dog follow-up behaviour exactly as predicted. We are very happy, thanks Barant (the visiting specialist).
Response from DogWatch Hidden FencesOct 28, 2019
Many thanks for the review - it is greatly appreciated :-)
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Mr & Mrs P.
Oct 25, 2019
Excellent product installed quickly and efficiently
The work was carried out extremely efficiently and quickly. The operative installing was very knowledgeable, polite and efficient. The whole installation covered about 2 acres and you wouldn’t know now where it was installed. The training of our English Springer took about 20 minutes and she learnt her boundaries Without a problem. The additional placing of little flags enabled her to recognise immediately the no go areas. She learnt within a week and when we crossed the areas to tend the garden she would stay back and bark at us until we returned to safety. An excellent price of kit and I have no hesitation in recommending the product.
Response from DogWatch Hidden FencesOct 28, 2019
Thank you for much for the lovely review.
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