Daniel B.
Excellent Customer Support
DogWatch’s team was super helpful setting up our system and answering all questions. Highly recommend for peace of mind!
Response from DogWatch Hidden FencesSep 24, 2025
Thanks Daniel!

At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.
DogWatch Hidden Fences (dogwatch.com) has 3,316 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Daniel B.
DogWatch’s team was super helpful setting up our system and answering all questions. Highly recommend for peace of mind!
Response from DogWatch Hidden FencesSep 24, 2025
Thanks Daniel!
Sue W.
Excellent company to deal with, staff always polite and helpful on the phone, the dog fence is ideal to keep my terriers safe in our garden on our farm, had this installed about 5 years ago brilliant product, excellent follow up service, and company happy to come and check fence to make sure it is still up the standard i require to keep my dogs safe if and when i have needed this peace of mind.
Response from DogWatch Hidden FencesSep 16, 2025
Thank you Sue, it's been a pleasure to be able to keep your dogs safe. Glad all is working well for you.
Janel
Todd was easy to work with (and worked around my schedule), installation was fast, he was patient with training my new pup! Todd was thorough and gave detailed instructions on what to do in the coming weeks to properly train my puppy. I appreciated the approach that it would take a couple of weeks instead of other companies that promise to have your puppy trained by the end of the day. I feel like my pup respects the boundary line vs. being terrified of it. I've had zero issues with the system and very grateful to have it installed so my pup has freedom to safely roam the yard!
Jeannie
Bob and Aileen are the est
Response from DogWatch Hidden FencesSep 2, 2025
You are the BEST! We love having you as a DogWatch Family Member! Appreciate your business. - Aileen and Bob
Emily R.
The DogWatch Hidden Fence has been a game-changer for my yard! My dog stays safe while enjoying freedom to roam.
Glen Michael H.
n the world of undergraduate dog fences, the key differentiator is service. DogWatch franchises, unlike its competitors, are locally owned. In my area, it’s a husband and wife tea. I cannot articulate how good their customer service is because it’s so exceptional. The husband did a great job with the installation. During the installation, he inadvertently cut an underground irrigation pipe but cam out in a timely manner to fix it. His spouse also has done an exceptional job training my Jack Russell terrier who has some anxiety issues. When you call Digwatch, you talk to the owners, not some faceless person in a call center. When you’re dealing with tech with so many variables, this can make all the difference in the world two thumbs for DogWstch Gulf Coast.
Garrett N.
If you choose this company be sure when you do a walk through on the location of your fence that you make your own marks on the ground as a reference. We just got a system installed and the boundary if not even close to what I showed the technician that I wanted. After calling we were informed it would be 250$ more for them to come back and put the wire where it is supposed to be. I will be pulling the wire up and moving it myself this weekend. The one time my pup went out into the limited and confusing boundary he ran straight through it. One I can get the wire located properly I’ll be able to see if it’s going to work. I hope the 2 hours it would have taken them fix this problem is worth the bad review and a very unsatisfied customer.
Response from DogWatch Hidden FencesAug 27, 2025
Hi Garrett, we are sorry to hear that you had a negative experience. We appreciate you bringing this to our attention. If you are willing, please contact us at (800) 793-3436 or email us at [email protected] so we can work towards a resolution. We look forward to hearing from you.
Elizabeth
This company is wonderful. We had the system at our last house and this is the first thing put into our new house for our dog Gracie. The staff is excellent and friendly and the price was right.
Response from DogWatch Hidden FencesAug 26, 2025
Thanks so much, Elizabeth! We've enjoyed working with you, and thank you for your continued business. Give Gracie a hug from all of us at DogWatch!