DogWatch Hidden FencesAt DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.
DogWatch Hidden Fences (dogwatch.com) has 3,316 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Ben
Responsive and professional! Don did a great job... stopped by early one evening to fix my non-working DogWatch system. Quickly identified the problem, fixed it and it's now up and working great. Superb responsiveness and professionalism!
Response from DogWatch Hidden FencesNov 7, 2021
Thank you! We enjoyed meeting you and were glad we could solve the issue for you! Ron and Karen
Alisa B.
Very quick turnaround for new battery for collar which I’m very grateful for. Postage at £3.50 has a bit of a premium built into it for such a little battery though.
Jim
Jack, Liz and crew are always responsive and great.
Megan B.
Dog watch’s services were outstanding, and they put the invisible fence up where we needed it and it keeps my dog inside beautifully. They also have this awesome feature, we call it “the bubble” and it keeps the dog away with a 3’ radius. So we put it by the kitty litter and it solved that problem right away. Troy also worked with us to train the dog with the new fence and he’s been such a good dog! We’ve had the system installed for 6 months and it’s doing its job.
Mark R.
Matt of Dogwatch was a Huge help with our Invisible Fence!! Punctual, Courteous, Professional and Patient and Kind with Us AND the Dogs !! We Highly Recommend Matt and Dogwatch !!!!
Theresa J.
Ron and his son installed Dog Watch for me. They were friendly, professional and took time to show me how to train Lexi. It only took her 2 days to learn her boundaries and now she very rarely has to wear her training collar. I am so glad I chose Dog Watch and I now know my dog is safe. Would recommend to anyone who needs a fence.
Response from DogWatch Hidden FencesOct 27, 2021
Thank you so much for the kind words, Theresa! We enjoyed working with you and Lexi. Based on your written feedback, it seems like you selected a one-star review in error, correct? If you'd like help updating your star rating, just let us know. Here's a link to an article from Trustpilot Support that may be helpful, too. Thanks again! https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review
customer
Wouldn’t be without the dog fence - I ordered a replacement collar - they obviously checked before sending, realised I had ordered the wrong one, so contacted me to tell me the right one to order, which then arrived next day . Brilliant service and product
mark J.
Cannot get an service or returned calls
Response from DogWatch Hidden FencesOct 25, 2021
We are very sorry that your calls have not been returned. This Dealership is in transition. The new owner will be available very soon and will be happy to make sure you get the service you need. In the meantime, please contact DogWatch Inc. Customer Service for assistance and to make sure we have your information for the new owner. (800) 793-3436 x614, M-F, 9:00am-5:00pm. Again, our apologies for this lapse in service during the transition.
