At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.
DogWatch Hidden Fences (dogwatch.com) has 3,316 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
dogwatch.com
Website
dogwatch.com
Category
Pet Stores
Location
Natick, Massachusetts
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 38% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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One of the casings broke on our dogs collar. Jamie was very quick to replace it for us to ensure our pup stays within her boundaries. Very happy with the product, and very happy with the customer service.
Response from DogWatch Hidden FencesJul 9, 2024
Thanks for taking the time to leave us a review, Debbie! We're glad you're enjoying your hidden fence and the excellent service that our Dealers provide. We will pass along to your comments to Jamie at Ottawa DogWatch.
LY
Lynn
Broken receiver
We’ve had Dog Watch invisible fencing for many years. I think it was installed in 2001.
Our dogs love the freedom the system gives them to run and play all day, every day. The BEST thing about it is the customer support and the lifetime warranty for the receivers.
JO
Jeanne O.
Great investment
I had my hidden fence installed 7 years ago. Haven’t had a dog the last 4 years. Recently added a dog to the family. Called & Jack came out and checked to make sure everything was still working properly. He flagged the property and showed my 14 yr old grandson how to work the collar and train the dog (I’m not physically capable).It’s been 2 weeks and couldn’t be happier. I trust her being outside without worry of her running off. Best investment ever to keep your dog safe.
LY
Lynn
DogWatch fence…stress relief and peace of mind
Tim was out to measure and give us an estimate within just a day or two of calling him. Wasn’t long after that that the fence was up and functioning… Flags were up… And dogs were being trained by him. Very professional and personable. Runs his business well, highly recommend! It’s been so nice to just be able to let the dogs out the door!
Response from DogWatch Hidden FencesJun 20, 2024
"Peace of mind" - that's what we love to hear! Thanks so much for your review, Lynn, and for choosing DogWatch of Winchester.
PA
PAMELA
Great dog fence company
Just very happy with the fact that dog is safe and we don’t have to worry about him running away. Everything was done quickly very efficient and all questions answered. People that represent the company were available to check on equipment if any problems arise. Very happy with this company.
Response from DogWatch Hidden FencesJun 14, 2024
Thanks so much, Pamela! We appreciate your review, and are so happy our hidden fences help you keep your pup safe at home. We'll share your feedback with Rob and the team at DogWatch of Litchfield County.
TK
Thomas K.
Fence install was seamless
Fence install was seamless. The process start to finish was super easy. Kudos! Randy, the installer was super informative
Response from DogWatch Hidden FencesJun 13, 2024
Thank you for choosing DogWatch of Nashville Tom! Randy has been with us for a long time and does a great job. We are available for any questions that come up!
MA
Matt
My local rep went above and beyond to…
My local rep went above and beyond to make sure our property was fully protected. Great team to work with and an all-around enjoyable experience.
Response from DogWatch Hidden FencesJun 10, 2024
Thanks - that's great to hear, Matt! We appreciate you taking the time to leave us a review. We will pass on your comments to the team at DFW DogWatch.
MA
Marcy
AMAZING…
The guys were able to come sooner than planned, which was excellent. We were amazed that, even though a downpour of rain began shortly after their arrival, the fence was in the ground and backfilled within twenty minutes. And while the fence was being put into the ground, the other gentleman was getting the collars ready and installing the electrical stuff inside the house. Much sooner than we expected, we were outside with our three naughty little dogs, getting our first lesson on beeping and zapping! We are about one month in, and even days after the install, we have much better behaved dogs. We usually try to tackle projects like these on our own, and we are so glad we went with DogWatch. It was and continues to be so worth the investment. We had a collar chewing incident, and the replacement was in the mailbox the next day even. I can't say enough how professional, efficient, and just what nice guys Steve and Randy are. They sure know what they're doing, and this has been a life changing experience for us. We are in Chautauqua County in New York State, which I'm not seeing on the location list!
Response from DogWatch Hidden FencesJun 7, 2024
Thanks so much for you comments, Marcy, and for taking the time to share your feedback. And you are correct - we'll be sure to add Steve and Randy's Dealership, DogWatch of Chautauqua and Erie PA, to our locations on Trustpilot. Thanks again, and give our best to your pups!