Tricia L.
Great instalation
Dave was professional and easy to work with. He and Jake installed our system with no hiccups *(after a terrible experience with Invisible Fence Brand). We also saved over $1,000 switching to this system. However, our dogs received no training and all of their collars had to be adjusted to lower settings; and they developing sores on their necks. That said, we still recommend DogWatch over Invisible Fence Brand BY FAR!
Response from DogWatch Hidden FencesDec 3, 2018
Thanks for your feedback and for the positive comments about DogWatch! I apologize, I did not realize that your dogs need additional training – but we can fix that. We’ll give you a call to arrange some training support. Additionally, we are sorry to hear that your dogs are developing what sounds like pressure sores. Pressure sores are from wearing the collar too tight or for too long. The sores are not related to electronic stimulation. This can usually be avoided by adjusting the collar if it is too tight (it needs to be touching the skin, but not pressing into it) and by removing the collar at night. We’d be happy to send you a larger collar if you need it. Please don’t hesitate to call if you have questions: 425-417-9125. Thanks.