DogWatch Hidden Fences Reviews | Read Customer Reviews of dogwatch.com

DogWatch Hidden Fences Reviews | Read Customer Reviews of dogwatch.com

DogWatch Hidden Fences reviews

3,316 approved reviews, newest moderated first

Tammy B.
May 16, 2019
So far works great
So far works great. comforting feeling know our dog is safe while we are gone.
Report
Sandy S.
May 16, 2019
Excellent
Excellent, personal service and training.
Report
CYNTHIA L H.
May 16, 2019
Excellent
Excellent. Came on time. Did a great job, cleaned up. Good education and follow up.
Report
Maria S.
May 16, 2019
The best experience!
Our family of humans and pet totally agrees to making the best choice of making Stella ( our baby girl) and us a happy family by choosing C No Fence. Excellent and timely service. Kim was the best trainer, followed up daily about our girl’s progress, stoped by several times to improve and facilitate her getting used to the new boundaries. We have in Kim a FOREVER FRIEND. Thank you C No Fence !!! Stella and family
Report
Jamie G.
May 16, 2019
Make sure you read the fine print…
Make sure you read the fine print (which isn't provided). I was under the impression that a lifetime warranty meant lifetime and if "anything" happens to the collars it will be replaced free of charge. Sounded good so we paid to have the system installed. Unfortunately, my dog has worn out the collar from scratching and caused the black transmitter to fall out (who knows where it is). It is very obvious by looking at the collar strap which we still have to figure out what happened. However, this is NOT covered by the so called warranty. I was offered a $20 discount to replace a $300 collar, not going to happen! Disappointed customer...
Response from DogWatch Hidden FencesMay 16, 2019
Hi Jamie – We are sorry to hear about your lost receiver! We do include a lifetime Warranty on the receiver and transmitter and will replace them if they are not working (i.e., “found to be defective by reason of improper workmanship and/or materials …”). We even replace them if they fail due to a lightning surge or because of the dog chewing on the receiver. The Warranty does not cover ‘human inflicted’ damage (such as being run over by the lawn mower) or lost receivers. The Warranty is printed on the Back of the Customer Order Form and can easily be found on our website (https://www.dogwatch.com/customer-resources/outdoor/outdoor-warranty/). For products not covered under our Warranty, we have an Upgrade Program which we will use to replace the lost receiver at a significantly discounted price. We spoke with your local Dealer and he will be contacting you with the details.
Report
Leslie and Jim S.
May 14, 2019
Wonderful
Wonderful, kind, caring owners!! Best thing we ever did to keep our dog safe!! Thank you for your terrific customer service.
Report
Mark H.
May 14, 2019
Gary And Cooper
Gary And Cooper. Set up a time and was here on time They explained everything and assured me that my favorite friends would be safe and well taken care of. They installed the product and showed me how to use it. Then they showed me and my pets how it worked. They were great. I would recommend these two for everyone. Me and my pets are very happy. With little training. The system works great. Thanks to Gary and Cooper. I’m thinking of making my pets a larger area soon knowing how well it works. Again I would recommend this to everyone..
Response from DogWatch Hidden FencesMay 15, 2019
Thanks for your review and recommendation, Mark! We really appreciate it, and are proud to help keep your beloved pets safe and happy.
Report
Joyce N.
May 14, 2019
Absolutely fantastic
Absolutely fantastic! The owners are wonderful people who really helped to pick the right products for me and my dogs and help teach me to train them! I feel so much better about the safety of my dogs now that we have the hidden fence system!
Report