Jamie
Great website. Super Helpful
The website is very helpful to connect me with service providers in my area. Sometimes the map function is off so it's always best to confirm location with the provider prior to booking.
DogVacay is the leading online service connecting pet owners with over 60,000 loving sitters across the U.S. and Canada. With our five-star-rated sitters, 24/7 customer support, and daily photo updates, pet parents can travel or drop their furry friends off for daycare with peace of mind. And with DogVacay handling insurance, payment, and customer support, our sitters can focus on what they love most—animals!
DogVacay (dogvacay.com) has 3,002 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Jamie
The website is very helpful to connect me with service providers in my area. Sometimes the map function is off so it's always best to confirm location with the provider prior to booking.
Betty
It was easy to find a great sitter. We feel assured that our dog will get the best of care while we are away. Our first dog had medical needs and required insulin shots. Dog vacay was able to pair us up with a former vet tech. Our new pup needed some one who enjoyed the activity level of a young pup. It has worked out great. We always tell fellow owners about dog vacay!!
Neil
Booking was easy and I could see where my pet was staying Payment was easy Kami treated my pet like it was her own
Glynis
I am a Host. DogVacay offers exceptional customer service. My clients are always so happy with DogVacay. I recommend DogVacay to everyone!
Marie D.
Dogvacay does everything I don't want to do...such as billing, advertising, setting up a great website...covering insurance. All I have to do is take care of my clients. It has been a wonderful experience. Dogvacay takes the worry out of 'what ifs" as they are there for you.
Alex
I won't sugar coat this review, I've had my issues with DogVacay, but as a growing company and as I learn how they operate and how quickly they adapt and make changes vs. just telling sitters this is how it is and deal with it. They make an honest effort to accommodate and treat each sitter as an individual / business partner and it shows in everything they do, from ultra fast response times to urgent questions to making exceptions that allow me to provide flawless service to my customers. I think as our relationship grows things will only get better. They seem to value feedback and can admit to system limitations and are constantly updating hosts and making updates to their customer / host experience as well as their technology platform. Things that other similar sites 'overlook' for the sake of earnings, DogVacay makes every effort to make this the premier service for honesty, safety and mutually beneficial venture for everyone involved. I appreciate their commitment to protect the community, image and reputation. It can not be an easy undertaking with a company that is growing and expanding exponentially, but absolutely 5 + stars to the key members of the DogVacay corporate team. If you are an honest, animal lover, there is no other service I would recommend using for your PetCare business. I've used another large service and can tell you while they have a few more bells and whistles and more marketing money, but at the end of the day it's all about the care and love of our guests furry loved ones. DogVacay is the ONLY service where that is their number 1 priority. I'm excited to see what the future holds, I'm sure there's lot's of wonderful new offerings in the pipeline and I hope to be a top sitter for many years to come.
Susan
I have been a host for DogVacay for over 18 months and I find the service and staff to be excellent and always helpful when I need help or advice. The staff is always courteous, friendly, and knowledgeable and they are eager to help me resolve any issues I might have from a cancelled reservation to a home-sick pup. They have really helped me grow my business and be successful as a host. I highly recommend DogVacay to anyone looking to become a host or looking to board their pup when they need to be away. All around, I have had an awesome experience and look forward to hosting pups through them for a long time to come.
J,H.
Dogvacay is a great company that is customer focused for both their hosts and the pet parents that utilize the hosts services! I am so glad I found Dogvacay!