Vicki
Contact
Hard to get things changed once you make a reservation
DogVacay is the leading online service connecting pet owners with over 60,000 loving sitters across the U.S. and Canada. With our five-star-rated sitters, 24/7 customer support, and daily photo updates, pet parents can travel or drop their furry friends off for daycare with peace of mind. And with DogVacay handling insurance, payment, and customer support, our sitters can focus on what they love most—animals!
DogVacay (dogvacay.com) has 3,002 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 210 reviews with 4 stars · Clear filters
Vicki
Hard to get things changed once you make a reservation
Gregory
Very good service being offered especially for last minute emergencies. I will continue to utilize
Tai
I love the service and sitters. The app and site needs tweaking. Sitters need more control over setting up Meet & Greets. There should also be less message threads i.e. general inquiry, reservation requeat, custom quote, too many messages everywhere and it's confusing. Keep it all together in one message and it causes less confusion. Overall, let the sitters have more control.
Carmen
I've found an excellent sitter to take care my dog when we were not available to take my dog who is a bit of aggressive with anything strange to him. The sitter is great /gentle person and provided excellent care of my dog. I won't think twice to go back to her. DogVacay recruits great dog sitter from my experience. Thank u for the brilliant idea and services.
Erin
DogVacay is a great resource for pet owners. Whether you need a trusted person to let you dog out once in a day, or stay with your pet overnight, I have found both using this company. I love that I can read reviews about the people I find, and I love that there is a sense of trust through the app.
Antonie
Fix UI. Hard to find info like vet and emergency contact
maisie
Zack had lots of outdoor activities, which he loves. Got to be pampered by host. Came back to me well groomed & clean.
Response from DogVacayAug 29, 2016
Hi Maisie, Thank you kindly for your feedback. As of June 16th, you are able to pay in CAD in addition to USD. Please feel free to visit our support page on this (https://support.dogvacay.com/hc/en-us/articles/210896383-Canadian-Currency-) and thank you so much for using DogVacay! Best regards, DogVacay
Kim or A.
A great site for concerned dog parents! My puppy was 7 months and I was worried about what to do when traveling out of town. We looked up a great sitter who was very good at listening to concerns. They even let him sleep with them at there house. I would recommend this site!