DOGTVReviews of dogtv.com

Response from DOGTVSep 14, 2026

Thank you so much for sharing Leo’s story! We’re thrilled DOGTV is helping him relax and giving you both some much-needed quiet time. We also really appreciate your feedback about AI-generated images. We’ll pass it along to our content team. Give Leo a big hug from us!

Response from DOGTVJul 15, 2026

Thank you so much for your 5-star rating and review!

Response from DOGTVMar 9, 2026

Hi Sara, We’re really sorry to hear about your experience and that canceling your subscription felt difficult. That’s certainly not the experience we want you to have. We’d love to help resolve this for you right away. Please reach out to us at [email protected] Our team will be happy to assist with your cancellation and review the charges.

Response from DOGTVFeb 3, 2026

Thank you so much for the pawsome review! We’re so happy DOGTV is bringing enrichment and relaxation to both of your doggies.

Response from DOGTVJan 15, 2026

Thank you for being so honest with us. We are genuinely sorry that your experience with our customer service didn't meet your expectations, and even more sorry that the app layout caused such a frustrating experience for you and your French Bulldog. I want to sincerely apologize for the confusion regarding our "Watch Free" section. Currently, those ad-supported trial videos stay visible at the top even after you subscribe, which we know is confusing! We are actually working on an update to hide those for subscribers, but our data shows that many of them continue to enjoy these 4 assets even after subscribing. Your paid subscription actually unlocks 100% ad-free library of hundreds of hours of dog content (found in the categories below the "Free" section). Since you still have six months left on your annual plan, we would love for your pup to enjoy the full, uninterrupted library you’ve already paid for. Please reach out to us at [email protected], if you're open to it, we would love to hop on a call and personally walk you through how to access the ad-free categories so you can get the value you deserve. We take your feedback on our content and service very seriously as we continue to improve DOGTV. We hope to hear from you soon so we can make the rest of your year with us a much better experience!

Response from DOGTVJan 15, 2026

We are so incredibly touched to hear this! It’s such a milestone when a 4-month-old puppy starts sleeping through the night and feeling confident while alone. We’re thrilled that our relaxing music and TV segments are providing that sense of security for your Pomsky. Thank you for trusting us to be part of her nighttime routine and her "home alone" transitions. It sounds like she is off to a wonderful, calm start in life! Wishing you both many more peaceful nights!

Response from DOGTVJan 15, 2026

Hi there, thank you so much for sharing your detailed experience with Goose. We’re so glad to hear he’s enjoying "Slumber," but we genuinely appreciate you flagging the "Bedtime" episode. We have passed your specific comments regarding that audio directly to our production team to investigate. We take feedback like this very seriously as we strive to create the best environment for anxious dogs like Goose. Regarding the audio: because dogs hear frequencies that humans don't, our content is scientifically crafted using specific frequencies and soundscapes designed to appeal to canine ears. Sometimes, what sounds unusual to us is intentionally layered to help dogs mask outside noises or encourage deep relaxation. However, your observation that Goose seemed restless is important to us, our goal is always ears down and tails relaxed during relaxation episodes! We’re also working hard on our animations to ensure they match the high quality of our live-action footage. We appreciate you sticking it out with us and helping us improve. If you notice anything else, please don't hesitate to reach out to us at [email protected]. Give Goose extra ear scratches from us!