Crazy4SHERMAN
IMO - not worth the time and energy or money.
I have an annual subscription and my French Bulldog and I enjoy watching the videos and listening to the music, but even when you subscribe you still have to sit through a ridiculous number of the same exact commercials over and over again even when you’re scrolling through options to find something to watch. For example: If you’re watching a series of short (maybe two or three minutes) clips - you go through those same commercials after each clip. There isn’t enough content to justify the cost which is sad, because it seems like it would be easy enough to find talented dogs and cats in order to keep it interesting. I honestly have more fun scrolling through Instagram for free than I do with DogTV repeats. The customer service representatives are average at best. I’ve had to contact them twice (in the last six months), and they might as well not have a customer service department at all IMO. ANYWAY, I just cancelled my annual subscription six months early — because I already know I’m not going to renew it.
Response from DOGTVJan 15, 2026
Thank you for being so honest with us. We are genuinely sorry that your experience with our customer service didn't meet your expectations, and even more sorry that the app layout caused such a frustrating experience for you and your French Bulldog. I want to sincerely apologize for the confusion regarding our "Watch Free" section. Currently, those ad-supported trial videos stay visible at the top even after you subscribe, which we know is confusing! We are actually working on an update to hide those for subscribers, but our data shows that many of them continue to enjoy these 4 assets even after subscribing. Your paid subscription actually unlocks 100% ad-free library of hundreds of hours of dog content (found in the categories below the "Free" section). Since you still have six months left on your annual plan, we would love for your pup to enjoy the full, uninterrupted library you’ve already paid for. Please reach out to us at [email protected], if you're open to it, we would love to hop on a call and personally walk you through how to access the ad-free categories so you can get the value you deserve. We take your feedback on our content and service very seriously as we continue to improve DOGTV. We hope to hear from you soon so we can make the rest of your year with us a much better experience!



