Dog is HumanReviews of dogishuman.com

I was looking for anything that would help my dog with his ear infection that just keeps coming back and decided to give this a try. On first attempt to purchase their system has auto-fill on name/address and when I did this part it automatically processed a transaction and enters you in s subscription. No asking for form of payment, no confirm or review transaction before placing. It was very confusing. I didn't even know the trsnsaction went through and I had not entered the coupon. It took 3 times to get it right. I ofcourse figured out how to cancel the fitst 2 transactions the minute they happened, but no, ofcourse their system ignores the cancelation, charges and ships. Mind you, i had no idea what card they had taken. To my surprise my bank acount which I had purposely frozen git charged. I reached to customer service which refuses to call back and says they only communicate through e-mail, yet when I explain what happened they are so confused and only offer to send a return label which they want me to psy extra for. I (having customer service background and trying to find a solution which they lack) offered for them to process a refund on the 2 extras that shipped out by error and just charge them on the card on file for subscription skipping 2 months.. makes a lot of srnde right? And no ones gets chsrger for extra shipping. They on top of having fraudulently charges to my bank account, refuse my sugestion and want insist I pay extra for their mistake. I canceled subscription for their poor ethics and customer service alone.

This is one of the easiest reviews I’ve ever written. 💙 Background - I own a nearly 3-year-old Frenchie and have been ordering from DIH since he was about 4 months old. I trust their products to keep him happy and healthy, and we've never encountered any issues before. 🐾 Summary - My latest shipment was missing one item. Keep in mind, I use an auto-subscription for ‘The Daily Duo,’ which includes two products, and I did not receive the Wild Alaskan Fish Oil. 🐟 Review - I reached out to customer service via email (their only method) and spoke with Zoe. They were fantastic. I was concerned because I had discarded the invoice from my shipment, but we thought creatively and found a way to provide proof of the missing item that they accepted. Zoe responded quickly and was very attentive, going above and beyond to make me feel like part of the Dog is Human family. That’s one more reason I will always recommend them and remain a loyal customer. ✨

After years of searching for a supplement that would help my GSD's seasonal allergies I came across Dog is Human. They are the only thing that has helped completely clear up my girl's skin. I will forever be grateful.

All hype and absolutely no customer service. Just TRY to find out how to cancel. They never answer the phone and when you finally find a way to cancel online, it takes you in circles with more junk video and offers of discounts and then does NOT cancel. Be prepared to have to go to your bank for your new debit card to try to stop the nonsense.

I made the mistake of ordering these absurdly overpriced ($54.35) dog vitamins just one time--desperate to find something to help my dog combat chronic dermatitis -- and without my consent they reordered and sent me another months supply! I scanned my email and found a message buried in my Spam folder stating "Thank you for your purchase"! My initial order never included the monthly subscription so these a--holes took it upon themselves to reorder for me-- hoping I guess that I'd be cool with it ??

I switch my 12 year old lab over to the joint flex powder about a month ago and so far so good! He likes the powder spread over his current food and I swear it is helping his coat and itching even though it’s more for joints. He doesn’t currently have any major issues with joints but I wanted the extra support and liked that this has collagen in it. I’d suspect I’ll see more preventative benefits with him at this point.

My 2 senior dogs love their daily "treat" vitamins. We are on our first bottle and very happy!

I ordered one time only for their multivitamin for dog, but 28 days later they automatically reorder for me and charged me without my permission. I cannot reach them because they don’t have a phone number anywhere online. I sent them a email, and they hadn’t reply yet