Thomas S.
This company is miserable
This company is miserable. I placed an order and received basic shipping information. Based on that information I submitted a question to customer service asking if the product was being shipped directly from China. Wanted this information to estimate delivery time. Response was that they had warehouses all over the world. Okay, that's nice but it didn't answer my question. Asked again, was provided a link to a spot on its website that says that most of its products are made in China. Okay, but again, not an answer to my question so I asked again. Response was to resend a prior response. Really? How hard is it to say, "yes, this item was shipped directly from China"?


