DoggykingdomReviews of doggykingdom.net

Great assortment of well made practical and attractive dog equipment at very reasonable prices. I have purchased the harness and winter jacket with built in harness for my 86 lb rescue mix breed. Both items are strong and fit perfectly. The size guidelines are spot on and there is always customer service available for any additional questions. We’ve received many compliments.

It has been almost 3 weeks and my item has not arrived, there is no way to communicate with this scam company since there are no humans to talk to and the one tracking email I got is simply fictitious! I'm convinced it is a scam company and I will pursue it with appropriate government agencies in the State of Florida if I don't get order #209870 or a full refund within a week's time.

This site is misleading - it is in China not USA. Does not fit. No returns except for 40% store credit. Ridiculous policy. Item did not come in the time predicted, especially since it was actually shipping from China. They offer a credit if you give a good review.

We have a harness for our younger dog, Boomer that we really like from Doggykingdom. We ordered one for our older dog, Duke. We thought it would help stabilize his aging legs and give him more support. After placing an order for a harness for Duke, he passed. Since our order was already shipped, Doggy Kingdom is refunding our money. Very generous of them. Thank you.

BUYER BEWARE.... DO NOT TRUST THIS COMPANY!!! I ordered a XXL Personalized No Pull Harness on Feb. 6, 2021 (order #209054) and still have not received the order as of today 2/24/21. I received tracking information on 2/7/21 from DoggieKingdom. Carrier = CJ Packet (19098091104). Package in transit since 2/7/21. I've emailed several times this week requesting to cancel the order and issue a refund which they refused. Their response was they do not gtd. shipping times. Wait in patience. There are parcels delayed due to the Corona Virus crisis which is completely out of their hands. My next step is to post my review on every site possible so to prevent future potential customers from ordering from DoggieKingdom. Poor Customer Service + Dishonest Company.

I ordered 2 dog coats. I used their sizing chart and ordered a size larger. I thought I was ordering from a company located in Florida. After I placed my order, I found out that the dog coats ship directly from CHINA. Then, one coat was too small. I went to check their refund policy. You have to pay the return shipping, it has to be unopen (how can I check the fit if it is unopen), and they will only give you a 40% store credit, and then the return address is to the country of AUSTRIA! I WILL NEVER PURCHASE ANYTHING AGAIN FROM DOGGY KINGDOM. If it doesn't fit or doesn't work, you are screwed by their refund policy. What a SCAM!! From their website: Returns should be sent to the following address: Doggykingdom.net – 2380 Perchtoldsdorf, Alfred-Feierfeil Str. 3, AUSTRIA DO NOT send your purchase back to the manufacturer. You will be responsible for shipping costs on your return. Shipping costs are non-refundable. All eligible returns will be offered store credit only.

EDIT: after I posted this review I got actual responses and my package showed up shortly after. Not sure if it’s coincidence or not but I still do not recommend this website as their customer service and chosen shipping company are terrible. They have no human representation to talk with and their shipping company has no working phone number. They will just send you an “attempt of delivery” notice over and over until you just let them take your money. I haven’t left my house in over 14 days yet they claim they tried to deliver it multiple times. It’s been almost 30 days now and I keep getting the same bull**** response from robots.

It took them just 24-hours to deliver the products that I ordered. It was much faster than I expected.