Fred H.
Worst company ever
I ordered a dog coat per their size chart and it did not fit - too small. They also did not give me the “discount” at checkout (per website) and I was charged for “free shipping”. It also arrived late. Talking with customer service - I was blamed for everything even though I did nothing wrong (except being a customer) It’s been months now and I am still battling to get my money back in spite of the guarantees listed on the website. Then they wanted me to send it back to Austria - the website lists Orlando, FL. The shipping to Austria costs more than the product is worth, so even if I win, I lose. They don’t care. Worst company I’ve ever dealt with.


