DogAcademyReviews of dogacademy.org

The clicker and treat system worked beautifully. Very impressed with instruction for how best to succeed. The biggest problem was ME. I rushed through tests without reading carefully 😝. Thank you for a great experience.

Lessons and test were clear

super informative and helpful for training!

Madison was very helpful getting me the training I need for my service dog. Thank you Madison we will see you Thursday

I got to work with an amazing on boarding employee, Miss.Jennifer who took great care in explaining the program and benefits to me. Also was extremely understanding when I had difficulty with my payment methods, offering me serval solutions to assist me. When I asked for a call back she was able o schedule me one for the following day and helped me finish the process and understanding how to navigate my dashboard. Overall a very pleasant and helpful team

Good and fast response from customer service

The content is great! Thank you!!!!!

First of all, thank you US SERVICE ANIMALS and DA for all who were involved in rectifying my ESA and PSD order for TeddyBearLove Long in combination with RuthyLove Long. All the kind souls with outstanding professionalism of exigency, know-how, and patience who were involved were Mrs. Shenell Neiner from US with phone calls and emails, Ms. Erica Belk from US with phone calls and emails, Ms. Shelby from DA with phone calls and emails, and last but not least the kind soul, Ms. MaryAnna from US with phone calls and emails. The first kind soul, Mrs. Shenell Neiner began and completed the order. Please note that she went out of her way to allow me to pay the following day on my pay day as not to lose the discount (temp. 16 hour hold). The second kind soul involved was Ms. Erica Belk when Dog Academy made gross errors about which canine was to receive PSD training courses. Ms. Erica Belk was able to bring more visibility and immediate attention to the matter as to be rectified from the gross errors about RuthyLove Long's data added to TeddyBearLove Long's account/profile. The third kind soul, Ms. Shelby, from Dog Academy tried her best to make the request for immediate rectification more visible and urgent as she did diligence to contact and communicate directly to DA's higher level customer agents for complete rectification but to my understanding nobody took ownership of Ms. Shelby's request on mine and TeddyBearLove's and RuthyLove's behalf. Therefore, I reached out one more time to US SERVICE ANIMALS instead of Dog Academy. And by God's grace the kind soul and consummate professional who answered was Ms. MaryAnna. She had more capability on the spot to clean up the data error on her side of the database, but to no avail as it blocked her editing entries. But, she persisted on our behalf and stated she definitely knew somebody she could contact that would engage immediately. This young woman must not be overlooked for her problem solving skill set and her promises of immediate and accurate rectification and determinat. She persisted to find a way in collaboration with her co-worker who was working on the other side of the database. It was such an intense undertaking that it took near ninety minutes. We had to create a new gmail account in order to overcome the two files of different canines from intersecting each other's profiles. I was so nervous about the whole situation to the point that I thought maybe US SERVICE ANIMALS AND DOG ACADEMY is actually a system of fraud for there was so much unnecessary errors with my canines accounts. But God prevailed when Ms. MaryAnna kept me calm and confident that all this was going to work out that RuthyLove Long's registration and certification back in 2023 was legal and legitimate and currently today despite what happened to her data in her account as it still shows that RuthyLove Long is still pending certification for her PSD, but her documents of certificate and completed course work disprove the errors that still exist in her account. In conclusion, It was confusing to start all over with a second gmail account and new passwords for the two different profiles for both my canines as I was losing time before I had to report for my evening shift work. So the emotions were high, but my third friend and God-Send, Ms. MaryAnna, never left my side and didn't treat me as if I were inadequate. She understood me and coached me through the entire embarrassing process of creating a new gmail account which was the final aid to rectify and clean up the last details. For me It was the lack of time that stole my concentration creating too much pressure while I was trusting the fact and process for acquiring a new gmail account for the separate DA profile linked to the second and new gmail account for TeddyBearLove Long, which was the only and ultimate necessity for finalizing all rectification for both canine profiles. The biggest stress was securing the newest passwords for the DA profiles for my account and for the new gmail account with little time before heading to work. Ms. MaryAnna's people skills and interpersonal skills along with her determination is what kept me from cancelling my order all together. She never judged me or pressured me, she just kindly walked me through everything with a patience and know how that blessed the end results with the help of God. I am grateful to all involved who fought for us on our behalf. I cannot live without my two service animals as I now live a life where there is no shame in that or for my illness/disability. US SERVICE ANIMALS and DOG ACADEMY together as ONE, please continue strive to work together to be ethical, caring, and patient with scrutiny and diplomacy as you have that we may live a daily normal life with our canines that God has blessed to us for His greater glory. Amen.