Documentgenius Reviews | Read Customer Reviews of documentgenius.com

Documentgenius Reviews | Read Customer Reviews of documentgenius.com

Documentgenius reviews

728 approved reviews, newest moderated first

Fred T.
Aug 26, 2026
Turned my logo into a PDF file and…
Turned my logo into a PDF file and wasn't able to use it as inteded.
Response from DocumentgeniusAug 27, 2026
Thank you for your feedback. We're sorry to hear that your logo was converted to a PDF but couldn't be used as intended. We understand how frustrating that can be. Our team will be reaching out to you directly to learn more about the issue and see how we can assist. We appreciate you bringing this to our attention and giving us the opportunity to help.
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customer
Aug 26, 2026
Very easy to use this was a trial to…
Very easy to use this was a trial to see how efficient the document was. I will be using later to formalize a "real" document.
Response from DocumentgeniusAug 26, 2026
Thank you for your great feedback! We're glad you found the service easy to use and that the trial helped you see how efficient our documents can be. We look forward to helping you when you're ready to create your formal document!
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Candi
Aug 25, 2026
It would be great if you changed your…
It would be great if you changed your wording on the internet when I seach for conversion apps. You say I can create my document for free but when I want to download it you ask me to pay. You should state I need an account and pay to download, even if it's for a 7 day-Free trial.
Response from DocumentgeniusAug 26, 2026
Thank you for taking the time to share your feedback. We understand how the wording around creating and downloading documents may have caused confusion, and we appreciate your suggestion for making this information clearer upfront. To clarify, the credit card is requested only to ensure uninterrupted access to our service after the free trial period ends. No charges are made during the trial, and you can cancel anytime before the renewal date under User Settings if you decide not to continue. We appreciate your feedback and the opportunity to improve the experience for our customers.
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Roberto R.
Aug 25, 2026
It is an excellent tool whenever you…
It is an excellent tool whenever you are need to a form that you don’t have time to create on your own.
Response from DocumentgeniusAug 25, 2026
Thank you for your wonderful feedback! We're glad to hear you found Document Genius to be a helpful tool when you need a form quickly. We appreciate your support and thank you for choosing us!
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Kalia B.
Aug 24, 2026
That's too much money
That's too much money . Y'all asking for a bag!
Response from DocumentgeniusAug 25, 2026
Thank you for sharing your feedback. We understand that the price may not fit everyone’s needs or budget, and we’re sorry it didn’t meet your expectations. We truly appreciate you giving our service a try.
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Leonard K.
Aug 24, 2026
Everything I asked for was delivered…
Everything I asked for was delivered quickly and accurately. I just don't have the need for more documents.
Response from DocumentgeniusAug 25, 2026
Thank you for your feedback! We’re glad you found the service quick and accurate. We appreciate you choosing us and hope to help again if you ever need another document!
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Rebecca Bridges H.
Aug 23, 2026
Easy and quick.
Easy and quick.
Response from DocumentgeniusAug 25, 2026
Thank you for your feedback! We’re glad you found the process easy and quick. We appreciate your support!
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Abbas E.
Aug 22, 2026
Quick results
The template was up to date and specific to the laws of my state. I would recommend DocumentGenius to anyone that needs a quick legal document.
Response from DocumentgeniusAug 25, 2026
Thank you for the wonderful feedback! We’re glad you found the template current, state-specific, and easy to use. We truly appreciate your recommendation and support of DocumentGenius!
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