Cheryl
I wanted the document reduced, not the bookmarks removed.
The document that I submitted to DocumentGenius was a bookmarked document with hyperlinks. When I downloaded the documents all the bookmarks were gone. While I do not like being critical, I did not receive the service I needed.
Response from DocumentgeniusSep 29, 2026
We’re sorry to hear that the bookmarks and hyperlinks were not preserved when you downloaded your document. We understand how frustrating that can be, especially when those features were important to the document you needed. We appreciate you bringing this to our attention, and our team will reach out to learn more and assist you further.