Daniel R.
NEVER USE THIS SERVICE
NEVER USE THIS SERVICE! I tried to have an appointment with a Dermatologist; I scheduled the appointment for the next day. The app said I would get a text message with a link within 30 minutes of my appointment. I waited over an hour, and no text or link. I called them, and a person told me they would send me a link. I received the link. However, it was not for a Dermatologist! That doctor could not help me. Conclusion. I got an email the day after saying my problem was solved and my ticket was cancelled. This is outrageous! They wasted my time in a sensitive health-related situation. Again, NEVER USE THIS SERVICE!
Response from DoctronicJul 28, 2026
Hi Daniel, thank you for the detailed account. A missed notification, an incorrect specialist link, and a ticket closed without resolution are 3 separate failures we take very seriously. Please contact us at [email protected] immediately, and we'll process a full refund and investigate what went wrong.



