Doctor On DemandReviews of doctorondemand.com

Don't waste your money. They took my $99 and did not give me anything that I went to them for. I was very clear on the reason I needed to consult with the doctor. I had the video consult and the PA said she can't help me with that problem I need to see a specialist. They should never have given me the appointment if it is something they can't help me with. They charged me $99 and did not do anything to help me. STAY AWAY FROM THEM!!

My experience with Doctor On Demand was extremely disappointing. The appointment process seemed simple at first, but everything went downhill from there. I dealt with long wait times, unclear communication, and a provider who felt rushed and uninterested in actually helping.What frustrated me the most was the billing. I was charged more than expected, and getting a clear explanation was nearly impossible. Customer support was slow and unhelpful, leaving me feeling ignored.Based on many similar complaints about hidden fees, poor service, and unresponsive support, my experience doesn’t seem uncommon.Overall, this felt like a waste of time and money. I would not recommend this service to anyone looking for reliable or professional healthcare.

Do NOT use Dr On Demand. What a waste of money, insurance, and time. Total scam. Severe cough for my 16 yr old son - affecting his sleep, comfort, pain from the continuous coughing, wearing him down - and I’m trying to get him some relief. But it is "against their policy" to prescribe cough medicine to children because ‘some’ studies have shown it's not effective. However, based on experience, I know an Rx is the ONLY thing that provides relief. We have tried every OTC med and none help. I have used other virtual care apps in the past and they didn't hesitate to prescribe him cough meds to help relieve his symptoms. So now my insurance will be billed for a virtual care visit where the Dr on Demand suggested we take the OTC meds (that haven’t worked) or go see another doctor if we wanted to get him on a prescription.

"Provider" was 15 minutes late to appt, had a technical issue and hung up on me in under 2 minutes. Garbage

Garbage organization - worthless.

Trust the bad reviews! They have the WORST customer service. I canceled my appointment 24 hours before my appointment. I did it by messaging the customer service and of course they didn’t get back to me about 48 hours later so they charged me a late fee. I tried to fight it and they said they don’t take back late fees. Well keep that up and you will have NO customers. By the bad reviews they have, you’d think they’d change

I tried using the platform to see a different psychiatrist, only to be dismissed and made to feel like I was doing something wrong by trying to get new eyes on my mental health. I am a nurse practitioner and I know it's normal to try to find a doctor thats right for you. This psychiatrist Dr. Joshua Werblin who looks like he takes lithium on a daily basis himself was so demeaning, dismissive, made me feel like an idiot for trying to see a new provider. I hung up because the appointment was just getting irritating. Had I done my research I would have seen that he is not a good doctor and he has actually been disciplined by the medical boards in the past, for something simple but still speaks about his character. Dr On demand allows these type of providers onto their platform, and I personally will never book another appointment with Dr. On demand. I will find a doctor that works for me, thats my right and anyones right. I reached out to Dr on demand to report my experience and no one from the platform ever responded to my concerns. After I hung up 5 minutes into the appointment, I must of cried for the next 30 minutes and was upset for the next few hours. I would never treat a patient in this manner.

Dr. on demand is a scam service - they don't have doctors but rather two bit nurse practitioners that have the nerve to hang up on you. I had to charge back the B.S they attemped and will never use this service again. I will be filing a formal grievance with both my insurer and my employer as well as the better business bureau.