Doctor On DemandReviews of doctorondemand.com

Doctor Horrible service with Dr On Demand. I would use any other telemedicine company before using Dr. on demand. We spent time filling out the extensive forms. Described that my son had a cold. The doctor called and spent 12 minutes and 40 seconds going over the same questions we had already answered and filled out. Then told him that he “had a cold”, which we already knew. Hence, the appointment with Dr on demand. She offered to call in a prescription. Then the call dropped. We messaged twice immediately through their portal and we also called back. They reached out to the doctor and she said no prescription and he has a cold. I requested a refund since she didn’t do anything to help my son, she didn’t call back and she only spent the time they talked going over what we already filled out. I called and sent 20 minutes on the phone and was disconnected again as the agent said she was checking on it. I called again and was told there were no notes on the account . $89 down the drain, still have a sick kid and no help. I will not ever use Dr on demand again and would encourage others not to as well.

Doctor Horrible service with Dr On Demand. I would use any other telemedicine company before using Dr. on demand. We spent time filling out the extensive forms. Described that my son had a cold. The doctor called and spent 12 minutes and 40 seconds going over the same questions we had already answered and filled out. Then told him that he “had a cold”, which we already knew. Hence, the appointment with Dr on demand. She offered to call in a prescription. Then the call dropped. We messaged twice immediately through their portal and we also called back. They reached out to the doctor and she said no prescription and he has a cold. I requested a refund since she didn’t do anything to help my son, she didn’t call back and she only spent the time they talked going over what we already filled out. I called and sent 20 minutes on the phone and was disconnected again as the agent said she was checking on it. I called again and was told there were no notes on the account . $89 down the drain, still have a sick kid and no help. I will not ever use Dr on demand again and would encourage others not to as well.

Scott Martin, DO is who I saw 3 days ago. Today I had a followup and I told him the symptoms are now in my chest, not in my head anymore. He was the most argumentative person I know. Especially a doctor. He was nasty because I hadn't taken Tylenol (because the pain in my head was gone). He was testy because he said it reduces inflammation. It does not. Advil does, not Tylenol. He kept repeating the same thing. I have been really sick for 6 days and all I want is an antibotic and steroid.Im 69 and know my body. He stinks. He kept telling me to act more professional. I started crying and ended the call. He put in the notes we had connection problems. I made an appointment with someone else.

Awful, awful, awful. estimated wait time was initially 20 minutes...then as soon as I paid (yes you pay before the appointment), the time went to 60-80 mins, where it stayed for the next 30 minutes...finally made it to 10-20 minutes only to see it return to 20-30, then back to 10-20, then back to 20-30 then back to 10-20, then back to 20-30, then 50-80, AGAIN, you get the message. 180 MINUTES LATER STILL WAITING AT 10-20 mins. These people are playing games. JOKERS - QUIT WASTING PEOPLE'S TIME!!!

I filled in the online form. Including my payment details. I needed an urgent script.i heard absolutely nothing, yet they took my money from my account. I refuse to pay for a service I did not receive. If they don't give my money back, I will take the matter further.

I sincerely wish I would have read the reviews. My daughter has a fever of 100.4 and thick green mucus coming out of her nose which indicates infection. The doctor was explaining asthma characteristics and then the call abruptly ended. I thought maybe there was an error and waited 20 minutes for the doctor to call back. No one ever did, instead I got a summary saying that my child has a virus and not bacteria and no antibiotics. It was extremely insensitive and down right rude. I will just wait until the morning and call her regular doctor. I think they are forbidden to call in antibiotics.

I was seeing a psychiatrist and tried to make my next appt, but she had left. I was not notified. I still needed my medicine. There were no other psychiatrists. I checked all day everyday hoping one would be available, and none were. They said I can use a regular doctor that also specialized in mental health. I made an appointment. When I saw her she said she can't cross treat. She said that dr on demand would only let her do medical, even though she also specialized in mental health. So she told me contact dr on demand. I was not able to talk to her at all. In the meantime I was having major trouble with my bipolar, which has had me disabled for 16 years. I was out of medicine and doing really bad. I was in desperate need of a dr. When you message dr on demand they don't for the most part answer you. And most of the answers were useless. I was luckily able to find a dr locally. I was so disappointed in this company.

this company has the worst accounting system I have ever encountered. I shouldn't have any sort of bill with them, and somehow my bill has gone up in one month from $334 to $855.68. Im starting to think this company is a scam. I can't get anyone to help me or even explain why they are charging me these amounts.